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trouble updating billing details

Original post by Subscriber drdon, 17 Jul '12 22:29
  1. His Mateship
    Glowing in the dark
    Joined : 30 Apr '05
    Moves : 117483
    The billing site insists on card details which I no longer have. how do I change card details?
  2. chess dummy
    Joined : 20 Jan '09
    Moves : 190836
    The facility should be on the MyHome > MySubscription page. Whether it works is another matter, I've had trouble with this in the past. If it doesn't there's always feedback, subscription stuff gets high priority response.
  3. His Mateship
    Glowing in the dark
    Joined : 30 Apr '05
    Moves : 117483
    Originally posted by Kewpie
    The facility should be on the MyHome > MySubscription page. Whether it works is another matter, I've had trouble with this in the past. If it doesn't there's always feedback, subscription stuff gets high priority response.
    Thanks. The 2CO site insists on digits of a card I destroyed years ago and I no longer have these numbers.

    Don
  4. chess dummy
    Joined : 20 Jan '09
    Moves : 190836
    I've had hassles with 2CO too. I think there are better payment gateways around - and I don't mean PayPal either.
  5. Subscriber honusonline On Vacation
    Joined : 09 Jan '06
    Moves : 848607
    Just tried buying a subscription for a buddy, tried w/ 2 cards and it won't take either. Called the # on back of the cards and the cards are fine. 1st time thats happened to me, maybe they are having a rough day and I'll try again tommorrow.
  6. chess dummy
    Joined : 20 Jan '09
    Moves : 190836
    Perhaps if we reported every 2CO.com hassle to feedback, they'd consider another more reliable payment method. More reliable for the customers, I mean.
  7. Subscriber honusonline On Vacation
    Joined : 09 Jan '06
    Moves : 848607
    It finally worked ! YIPPEE !!! Yes they do need a more reliable system.
  8. Joined : 21 Jul '06
    Moves : 67160
    Hi,

    Does RHP accept Moneybookers as a payment option? I've sent an e-mail to administration asking them if they do. I'm still waiting for a reply.

    Thanks,

    Regards,

    Otto
  9. chess dummy
    Joined : 20 Jan '09
    Moves : 190836
    According to the subscriptions page, RedHotPawn accepts payment these ways:
    1. Through the payment gateway process at www.2checkout.com where you provide credit card details (including Mastercard option)
    2. Through PayPal.
    3. By direct payment to NetAdapt Ltd by cheque or money order.

    It would seem if you have a Moneybookers Mastercard the 2CO.com site will accept it, but not a direct payment from Moneybookers.
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