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Help Forum

Help Forum

  1. 19 Nov '15 14:20
    Hi there
    Think i got a huge problem here! Its so ,i cant move a piece ! i got +- 22 games running and i cant play one of them ,it is also inpossible to contact or send message's to friends or annyone else .When a push the button "My Move" i becomme on a other site ,a site i never visit befor when i close the site i cant move annymore ...Strange ,I dont know if annyone got the ssame problem atm...?
    Please help!

    Thanks Thorn .
  2. Subscriber Kewpie
    chess dummy
    20 Nov '15 04:31
    Sounds like a rather nasty virus on your computer. Can you make moves using a different device?
  3. 20 Nov '15 09:33
    nope ,i cant do a thing ,this is the only way i can chat ,cause i cant even send a friends message either
  4. Subscriber Kewpie
    chess dummy
    20 Nov '15 11:56
    What are the two devices you have tried? Computer, tablet, smartphone? Also, what operating system on each one?
  5. Subscriber Russ
    RHP Code Monkey
    20 Nov '15 18:58
    This problem is localised to your device, as we have had no further reports of similar problems.

    I also suspect malware, but it is impossible to be certain.

    Can you install an alternate web browser, then provide further feedback?
  6. 09 Dec '15 12:47
    I had a problem last year and and someone on RHP directed me to malwarebytes.com I downloaded their free anti virus and presto it cleaned everything up. I was so pleased I subscibed to their pro program.