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Help Forum

Help Forum

  1. 28 May '16 07:03
    Can anyone help with this? I have a Mac if that is factor. Been playing on here for years and not had this problem. Just a space where the board should be.
  2. Subscriber venda
    Dave
    29 May '16 17:08
    Originally posted by Forest9
    Can anyone help with this? I have a Mac if that is factor. Been playing on here for years and not had this problem. Just a space where the board should be.
    When I've read about this before it's been suggested you empty your cache but I don't know how to do that on a mac.
  3. Subscriber BigDoggProblem On Vacation
    Can't Leash the Dogg
    29 May '16 17:40
    Originally posted by Forest9
    Can anyone help with this? I have a Mac if that is factor. Been playing on here for years and not had this problem. Just a space where the board should be.
    Try loading the site with a different browser. If that works then try disabling any add-ons in your usual browser.
  4. 29 May '16 21:53
    Thanks for the replies. Working okay on the ipad. May be a Javascript problem apparently. We had none of these problems when we wrote a move on a postcard...
  5. Subscriber BigDoggProblem On Vacation
    Can't Leash the Dogg
    30 May '16 08:06
    Originally posted by Forest9
    We had none of these problems when we wrote a move on a postcard...
    Well, that method's still available...
  6. Subscriber Russ
    RHP Code Monkey
    30 May '16 11:36 / 3 edits
    Originally posted by Forest9
    Thanks for the replies. Working okay on the ipad. May be a Javascript problem apparently. We had none of these problems when we wrote a move on a postcard...
    If you have JavaScript disabled, the whole site will fail to function, so I suspect that is not the cause.

    Have you turned off "back ground images" in your browser? Unlikely, but a legacy bandwidth saving option that you may have turned on accidentally?

    Can you see the main "Jumbotron" image on the home page?

    As stated above, refreshing your cache is the best thing to try. On Windows, hold down the Ctrl key, then press f5 when viewing the blank board.

    On Mac, Cmd + R .
  7. 02 Jun '16 14:26
    Russ
    Thanks- worked perfectly.