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  1. Subscriber 64squaresofpain On Vacation
    The drunk knight
    21 Sep '16 20:45
    I tried changing my avatar, and I got an error message reading:
    "Sorry, an error occurred. Please report this problem."

    The new pic is lower than the required 32 Kb limit, and is a .jpeg format.
    Any help would be appreciated.
  2. Subscriber Kewpie
    chess dummy
    21 Sep '16 23:00 / 1 edit
    Just replaced my avatar with a new .jpg without any problem. Suggest you first try with a different .jpg file to narrow down the cause. Some picture files carry a .jpeg extension (rather than a .jpg) and I've found those to behave unpredictably when doing some things.
  3. Subscriber 64squaresofpain On Vacation
    The drunk knight
    24 Sep '16 12:23
    Originally posted by Kewpie
    Just replaced my avatar with a new .jpg without any problem. Suggest you first try with a different .jpg file to narrow down the cause. Some picture files carry a .jpeg extension (rather than a .jpg) and I've found those to behave unpredictably when doing some things.
    Thanks Kewpie,
    .jpg wasn't working for some reason but I just tried PNG format and it's sorted.