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Help Forum

  1. 24 Oct '09 14:18
    This afternoon I can't see the chessboard and pieces in the forum post and in the games too.

    There is some maintenance ongoing?
  2. 24 Oct '09 14:22 / 1 edit
    Originally posted by eineki
    This afternoon I can't see the chessboard and pieces in the forum post and in the games too.

    There is some maintenance ongoing?
    I'm seeing everything correctly.
    The usual suggeastion in this situation is "Clear Cache".

    But see also the latest thread in "Anouncements"
  3. Subscriber Russ
    RHP Code Monkey
    24 Oct '09 14:57 / 2 edits
    Originally posted by eineki
    This afternoon I can't see the chessboard and pieces in the forum post and in the games too.

    There is some maintenance ongoing?
    Browser version (As exact as you can be please.) and OS please? Thanks.

    edit : Andy yes, clearing your cache is a good idea too
  4. Subscriber Russ
    RHP Code Monkey
    24 Oct '09 15:16
    Can you also try using the "legacy board" in board settings to see if this works? (not a permanent solution, but at least you can move.)
  5. 24 Oct '09 15:17
    I can't see the interactive PGN in forum posts anymore either...
  6. Subscriber Russ
    RHP Code Monkey
    24 Oct '09 16:52 / 1 edit
    Originally posted by Kaaosaste
    I can't see the interactive PGN in forum posts anymore either...
    The missing javascript file has now been uploaded to fix this. Slaps self.
  7. 24 Oct '09 17:56
    Originally posted by eineki
    This afternoon I can't see the chessboard and pieces in the forum post and in the games too.

    There is some maintenance ongoing?
    Whew! I thought I was alone. Same thing happened on another chess site, and I had to click onto "legacy board", but I still lost all of my special "helps", including seeing the messages on the game boards. I can send PMs. I have also lost my ability here to access my club sites today. I have sent PMs to my opponents to explain my absence. They are not having any problems, BTW.
  8. 24 Oct '09 18:27
    Originally posted by Russ
    The missing javascript file has now been uploaded to fix this. Slaps self.
    Yay! Thanks Russ.
  9. 25 Oct '09 22:26
    please help,,im new,,,,, cant see my pieces and how do you clear cache
  10. Subscriber Kewpie
    chess dummy
    25 Oct '09 22:41
    Originally posted by horsesense
    please help,,im new,,,,, cant see my pieces and how do you clear cache
    1. If you're using Internet Explorer, Tools > Internet Options > delete browsing history will clear your cache.

    2. Go to MySettings>My BoardSettings and in the middle of the page there's a "click here" to try the old board set.

    3. You're hardly "new" after 6 months and 4000 moves!
  11. 25 Oct '09 23:12
    thank you, i'll try that,,,new to computer,dont know much about them,,just found my messages,,have to explore some when something missed up,,thank you