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Help Forum

Help Forum

  1. 05 Feb '13 09:46
    Hi, Recently my email notifications keep turning themselves off. I will turn them back on again and they will be fine for a few hours but then i will find they turn themselves off again. Any ideas why this is suddenly happening to me ?
    TIA.
  2. 28 Feb '13 12:41
    Originally posted by Shatt123
    Hi, Recently my email notifications keep turning themselves off. I will turn them back on again and they will be fine for a few hours but then i will find they turn themselves off again. Any ideas why this is suddenly happening to me ?
    TIA.
    mine is just the opposite. i have email notify turned off but i keep getting emails when someone accepts one of me games.
    i have asked the site admin for help but they don't answer anymore.
  3. Subscriber Kewpie
    chess dummy
    28 Feb '13 12:50
    If you've reported it there's not much else you can do. I think the email server has some issues.
  4. Donation mwmiller
    RHP Member No. 16
    04 Mar '13 03:21
    Originally posted by reboot
    mine is just the opposite. i have email notify turned off but i keep getting emails when someone accepts one of me games.
    i have asked the site admin for help but they don't answer anymore.
    If you go to "My Settings/My email settings" you will find that you can turn on or off only the move notification emails and move reminder emails.

    You will still get an email notice when someone accepts a new game with you. I don't think there is any way to turn this one off.
  5. Subscriber Russ
    RHP Code Monkey
    04 Mar '13 16:35
    Email MOVE notifications and general notifications are distinct, and only the move notifications can be turned off right now.

    This is a legacy issue(feature!), and we intend to overhaul the entire notification system, so all notifications that either arrive through email or private messages on the site itself are rolled into one with options to choose how you receive them (email, private message, not at all, etc)
  6. 18 Mar '13 19:35
    If your notifications suddenly stop - Check your spam folder. I must have clicked on the wrong link when opening and found my missing notifications in spam - problem solved for me.
  7. 07 Apr '13 09:34
    I have no e-mail messages,when the other player moved.Please help me.
    Thank you
    kocsardy
  8. Subscriber Kewpie
    chess dummy
    07 Apr '13 11:22
    Originally posted by kocsardy
    I have no e-mail messages,when the other player moved.Please help me.
    Thank you
    kocsardy
    Check the previous post, also your MyEmailSettings under the My Settings header.