Originally posted by Nordlys
Well, he has had the time to create two new fora today, which is nice, but maybe not what should have first priority on a chess site.
I agree with you. First, get the system to do what it should reliably, including finding the memory leaks which send my computer into crash mode several times in each session. Then, go on with the "bells and whistles" work.
Several things work against us here.
The forums are full of demands for more "bells and whistles" - I even saw one near the beginning of the outage thread! So the wishlist gets longer and longer.
It's human nature for developers to choose nice new jobs over the tedious boring maintenance stuff. Development businesses often can't get people willing to work on maintenance. I can't imagine that Russ and Chris are saints who are exempt from this human frailty.
And when you have 257 tasks in your to-do list, it's a temptation to do a few quick easy ones to distract the complaining queue while you get on with the thankless behind-the-scenes stuff.
Human nature again - we're all wanting and asking for our own little features, yet we never think that every new feature means an added risk of things going wrong with the existing package. If we asked for less in the way of features, we'd be entitled to expect more reliability.