Images

When I try to upload a picture into the "My Images" section, I get two error messages "An unknown error occurred - please try another smaller image." and "T:F:E"

It's in a jpg format, under 75KB, but it doesn't work. It says that "URLs to images will not work", does that refer to images gotten off the internet? Mine is in a jpg format so I don't see why it'll matter.

Any help... even if it's a "You're stupid do this!" message, I'll be happy.

Originally posted by jujifruit1742
When I try to upload a picture into the "My Images" section, I get two error messages "An unknown error occurred - please try another smaller image." and "T:F:E"

It's in a jpg format, under 75KB, but it doesn't work. It says that "URLs to images will not work", does that refer to images gotten off the internet? Mine is in a jpg format so I don't see ...[text shortened]...

Any help... even if it's a "You're stupid do this!" message, I'll be happy.

If it is your avatar then needs to be 32Kb or less

oh i tried making the image sooooo small that it was 4 KB... It doesn't work for either.

Originally posted by jujifruit1742
It says that "URLs to images will not work", does that refer to images gotten off the internet? Mine is in a jpg format so I don't see why it'll matter.

No, it just means you have to upload the image from your computer.

Have you got a link to the image? It would be a lot easier for people to work out what's wrong with it if they could see it.

well... I tried more than one image so I assumed it was my computer. Here they are

http://www.musicschoolcalgary.com/images/piano2.jpg
http://media.photobucket.com/image/picture%20violin%20piano/md_rs/jg-violin-piano.jpg

We assume that you've right-clicked on the image and done a "save as" to your computer. If you have done that, then when you attempt to upload that saved image what happens?

Check my profile, I did just that with the first of your two images but it's been severely cropped because of the shape of the image. The second one would work better, or you could use graphics software on your computer to rotate the first image before uploading it.

Originally posted by jujifruit1742
well... I tried more than one image so I assumed it was my computer. Here they are

http://www.musicschoolcalgary.com/images/piano2.jpg
http://media.photobucket.com/image/picture%20violin%20piano/md_rs/jg-violin-piano.jpg

Are you trying to plug these exact URL links shown in your post into the "image location" box under "My Images"? If that is what you are doing it WILL NOT WORK that way. You cannot link the RHP server to another server or site directly to get your image transferred.

You first must save the image by downloading or saving it from those sites onto your computer. Then you must edit that image so it meets the specified dimensions and size indicated.

Once you have adjusted the image, then put the file location ON YOUR COMPUTER for the image file into the "image location" box and upload it from your computer to the RHP server.

At least this is how I think it works! I hope this information is accurate and was of help.
Marc

ok, what I was doing was dragging the picture from the website to my desktop. I tried right-click "save as" and it worked. I have no idea why that was necessary but it works anyway. Thanks!