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Help Forum

  1. 24 Sep '14 20:19
    Completed update earlier today and noticed on 'analysis board' that the 'close' function does not work. I can shut down the tab to return to the game but you may wish to check it out. Thanks.
  2. 27 Sep '14 16:44
    I cannot move at all on the Mobile App since the OS update.
  3. Subscriber Russ
    RHP Code Monkey
    29 Sep '14 20:47
    Originally posted by Tango421
    Completed update earlier today and noticed on 'analysis board' that the 'close' function does not work. I can shut down the tab to return to the game but you may wish to check it out. Thanks.
    This has been reproduced, we will try to upload an hot fix before we release the more mobile focused site.
  4. Subscriber Russ
    RHP Code Monkey
    29 Sep '14 20:50
    Originally posted by Rastabadboy
    I cannot move at all on the Mobile App since the OS update.
    I have tested the main site on iPod 5th gen and an iPad 3 with iOS 8 without any issue.

    I'll investigate the mobile site over the next 24 hours and update here.
  5. Subscriber Russ
    RHP Code Monkey
    30 Sep '14 16:14 / 1 edit
    This is still being looked at. After some research, I can find nothing about iOS8 that will cause this issue. I'll be spending some time on a Mac tomorrow to try and figure it out with a debugger - so for the few impacted by this, hold on in there, and makes moves on the regular site if possible.
  6. 02 Oct '14 05:53
    Originally posted by Rastabadboy
    I cannot move at all on the Mobile App since the OS update.
    Wanted to note that I also cannot move at all since upgrading to iOS 8 . This on iPad 4.
  7. Subscriber Russ
    RHP Code Monkey
    02 Oct '14 15:02
    A patch has been uploaded, so this should now be fixed.