Please turn on javascript in your browser to play chess.
Help Forum

Help Forum

  1. Subscriber SPDChess
    Chess Monk
    23 Feb '08 09:46
    I'm currently in this tournament:

    February 2008 Mini Banded Quartets I 1325-1350

    And after the outage I notice that all my opponents timebank is now 9 days while mine is 7 as it should be. None of us had used the timebank so i was wondering what the additional 2 days was for.

    Thank you
  2. Subscriber Russ
    RHP Code Monkey
    23 Feb '08 09:49
    A mistake. But it will have to stay, I'm afraid.

    -Russ
  3. 23 Feb '08 11:23
    I presume that it's due to the outage and you compensating timebanks but there's no reason why a timebank should be over the maximum started with (see gameid=4606279 where my timebank is actually more than the torny states. My opponent should be rightly aggrieved)

    Surely it's not programmatically too hard to run through the database and if a timebank is greater thean the max then reduce it to the max.
  4. Subscriber Russ
    RHP Code Monkey
    24 Feb '08 11:35
    I have now corrected any timebanks that exceed the starting allocation.

    -Russ
  5. Subscriber SPDChess
    Chess Monk
    24 Feb '08 14:20
    Thanks Russ, you guys hard work is much appreciated
  6. 25 Feb '08 00:22
    I have a clan challenge game in which my opponent's time bank had completely expired prior to or in just the initial phases of the outage (in fact that was my first indication that there were problems with the site, since I clicked the skull and got the message that timeouts were temporarily suspended). The site came back up, timeouts were still suspended, this opponent still had a skull, but has since made a move.
    I looked now, and I see that this player's timebank in this game is at 2 days 21 hours and 56 minutes. This sounds like a timebank credit of over 2 days. What happened here? This 3 day move/ 7 day timebank challenge game has been going on since November and we're only at move 50-something.
  7. 26 Feb '08 05:52
    thanks russ :o) See that's why I haven't gone elsewhere to play. Things may go wrong here but you do care and you do try. As a web mgr myself I appreciate that.
  8. 27 Feb '08 00:35
    Originally posted by dontwantto
    I have a clan challenge game in which my opponent's time bank had completely expired prior to or in just the initial phases of the outage (in fact that was my first indication that there were problems with the site, since I clicked the skull and got the message that timeouts were temporarily suspended). The site came back up, timeouts were still suspen ...[text shortened]... timebank challenge game has been going on since November and we're only at move 50-something.
    I still haven't heard anything. Is this covered in the faq or some other thread that I should post this to? The game id is 4284420.
  9. Donation mwmiller
    RHP Member No. 16
    27 Feb '08 01:06
    Originally posted by dontwantto
    I still haven't heard anything. Is this covered in the faq or some other thread that I should post this to? The game id is 4284420.
    I suggest that you send feedback. Include details of the problem, etc.