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Help Forum

  1. 27 Jan '11 18:11
    Hi,
    Am I the only one having problems with the site at the moment? The board won't allow me to make any moves.
  2. Standard member Igloo
    Fishing
    27 Jan '11 18:25
    No problems on my side.

    Could you elaborate a bit on the problem? Are you able to select and move pieces or is there a problem with submitting the move?
  3. Standard member zozozozo
    Thread Killing Chimp
    27 Jan '11 20:13
    Try FAQ
  4. 04 Feb '11 21:26
    i'm having a problem with one of my games. my opponent has moved but somehow the window doesn't recognize that its my move and still leaves the game set as his. even tho it records on board his new move

    game id - 7895491
  5. Subscriber Kewpieonline
    chess dummy
    04 Feb '11 22:30
    Originally posted by gjb33
    i'm having a problem with one of my games. my opponent has moved but somehow the window doesn't recognize that its my move and still leaves the game set as his. even tho it records on board his new move

    game id - 7895491
    on Game 7895491
    "This game has an incomplete game history and may not be reported correctly."

    Means the data is corrupted and probably can't be fixed.
  6. 05 Feb '11 16:21
    I cannot archive any won/lost games, I cannot delete/decline any challenged games.
  7. 06 Feb '11 00:22
    Help!
  8. Subscriber Kewpieonline
    chess dummy
    06 Feb '11 01:13
    If a reboot and clearing your cache don't fix the problem, give us more information.
  9. 13 Mar '11 19:30
    There are people who are not subscribers but they are playing siege games and when I wanted to start a siege it said: "Sorry, siege games are exclusively available to subscribers only". Why?
  10. 13 Mar '11 21:30
    Yes. Submit move button isn't working today for some reason. The problem is only happening in firefox though. It's working fine in Google chrome and IE. I'm on Win 7 64-bit.

    I think there might be a problem with firefox rather than RHP.
  11. Standard member RevRSleeker
    CerebrallyChallenged
    14 Mar '11 00:17
    Originally posted by AlenaGrig
    There are people who are not subscribers but they are playing siege games and when I wanted to start a siege it said: "Sorry, siege games are exclusively available to subscribers only". Why?
    They are recent subscribers...already 'engaged'..
  12. Subscriber KingDavid403
    King David
    14 Mar '11 03:15
    Originally posted by AlenaGrig
    There are people who are not subscribers but they are playing siege games and when I wanted to start a siege it said: "Sorry, siege games are exclusively available to subscribers only". Why?
    They are recent subscribers whose subscription has run out but they are allowed to finish all games that were started before their subscription ended.
  13. 14 Mar '11 09:09
    I have a problem, wheras I play to learn with a friend. (wouldn,t waste peoples time, as I loose. The point is tho, On the last game the board was blank, not allowing me to move, and my time ran out! anyone else had this proble.A blank chess board?