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Help Forum

  1. 12 Oct '11 12:56
    I have an order number....4547039377 sent to my email. The subscription price has also been taken out of my bank but Redhotpawn keeps telling me I am not a subscriber. What can be done?
  2. Subscriber Kewpie
    chess dummy
    12 Oct '11 13:06
    Don't worry, it will happen in a day or two, or maybe three. The third-party site which collects the money from your credit card sometimes takes a couple of days to get the info across to RedHotPawn, but it always arrives eventually.
  3. 12 Oct '11 16:25
    Originally posted by grandmaTJ
    I have an order number....4547039377 sent to my email. The subscription price has also been taken out of my bank but Redhotpawn keeps telling me I am not a subscriber. What can be done?
    Send feedback. They'll resolve it pretty quickly.
  4. Subscriber Kewpie
    chess dummy
    18 Oct '11 23:02
    You can't rely on admin people to read this forum. Under Send Feedback there is an option "subscriptions" which always gets very fast responses. I'd recommend that you copy and paste your post into it to get a result.
  5. Standard member RevRSleeker
    CerebrallyChallenged
    19 Oct '11 01:42
    Maybe and perhaps that chaps post should be removed due to all the personal details being displayed ?
  6. Subscriber Kewpie
    chess dummy
    19 Oct '11 02:01
    It seems to have been done already. Nice work, whoever!
  7. Standard member RevRSleeker
    CerebrallyChallenged
    19 Oct '11 02:04 / 1 edit
    Originally posted by Kewpie
    It seems to have been done already. Nice work, whoever!
    TWO mins it took, literally after alerting...impressive Sir, impressive
  8. Subscriber Kewpie
    chess dummy
    19 Oct '11 04:08
    Must have been a mod online ...
  9. 19 Oct '11 05:56
    Must have been...
  10. 06 Nov '11 17:01
    I have the same problem. I subscribed and not able to play though you took the money.

    vdramire@uiuc.edu
  11. Subscriber Kewpie
    chess dummy
    07 Nov '11 06:25
    Originally posted by vdramire
    I have the same problem. I subscribed and not able to play though you took the money.

    vdramire@uiuc.edu
    Have you sent feedback? It will be fixed quickly if you do that.
  12. Standard member RevRSleeker
    CerebrallyChallenged
    07 Nov '11 20:51
    Well, something worked for Prof.Ramirez, in the land of the subscriber now...hope it's worth it
  13. 29 Nov '11 11:48
    Originally posted by Trev33
    Send feedback. They'll resolve it pretty quickly.
    that happen to me i reset my password and now redhot pawn is saying i am not a subscriber.
  14. Subscriber Kewpie
    chess dummy
    29 Nov '11 12:41
    Originally posted by gregoryeyetech
    that happen to me i reset my password and now redhot pawn is saying i am not a subscriber.
    Something odd here. You signed up in June 2010, never made a move, never made a forum post. You've had communication with the admins here who say you're not a subscriber. This doesn't make sense. What am I missing ?