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Help Forum

Help Forum

  1. 20 Jul '08 15:11
    i have read the faqs .. but it makes no sense to me as i was taken off into other places ... which do not resolve my problem
    i joined here july 2007 .. the 11th i think.
    now i have automatically got money taken out of my account for another year.
    ... excuse me but i do not want another years subs!
    how do i stop this happening again?
  2. 20 Jul '08 15:12
    or, indeed get my money back?!
  3. 20 Jul '08 15:20
    Originally posted by BibiAlih
    or, indeed get my money back?!
    You should immediatley send a feedback to the RHP staff, explaining your predicament.
    Use the Feedback link at the bottom of this page. I think they prioritize these kind of problems, and take care of them right away.

    I think everyone who subscribe to this marvelous site should be informed very explicitly that the subscription fee will be automatically drawn from your account, once a year, until you say otherwise or will stop the subscription.

    There are situations where you use a friends VISA card (if you of some reason don't use your own) and the subscription fee is taken from his account, once every year, without realizing it.
  4. 22 Jul '08 06:30
    thanks .. i got a very quick response and all is sorted. thanks
  5. 22 Jul '08 07:48
    Originally posted by BibiAlih
    thanks .. i got a very quick response and all is sorted. thanks
    I still see your subscription star by your name.
    Are you still a subscriber?
    Tell me more about it...?