Serious outage this weekend (25th-26th)
23 Feb '05 19:452 editsFurther to our recent upgrade, I must apologise about a further major outage occurring this Friday (20:30 GMT) for potentially up to 24hours. This outage will be our most significant, mainly because unlike previous outages, there will not be a maintenance page. RHP will vanish from the web for this period. This is not ideal, but unavoidable. The upside is, when we do come back, we should hit the floor running.
We can only apologise for another outage of this length, we have tried to keep them to once a year previously, but due to a technical issue regarding our recent upgrade which has left some people with no access, intermittent poor performance when connecting to the site, or no email, we decided to act now to resolve this rather than delay any longer.
For those that are interested in more detail, our recent upgrade appears to have been hampered by the allocation of a new IP address (from ARIN) which was only recently (summer ‘04) removed from a list which some routers used to filter ‘legitimate’ traffic. We suspect that some routers out there forming the plumbing of the internet have yet to update their routing tables with an updated list. Although the scale of the problem is hard to calculate, we are unhappy with the situation as it is.
As contacting ISPs has proved fruitless, we opted to change our IP address significantly, which in turn required a change of hosting centre. For this reason, we will be physically shipping our drives from the current hosting centre to a new location (with a new IP) to be brought back online Saturday (as early as possible).
Please post here if you have any further questions or concerns and I will do my best to answer them.
We can only apologise for another outage of this length, we have tried to keep them to once a year previously, but due to a technical issue regarding our recent upgrade which has left some people with no access, intermittent poor performance when connecting to the site, or no email, we decided to act now to resolve this rather than delay any longer.
For those that are interested in more detail, our recent upgrade appears to have been hampered by the allocation of a new IP address (from ARIN) which was only recently (summer ‘04) removed from a list which some routers used to filter ‘legitimate’ traffic. We suspect that some routers out there forming the plumbing of the internet have yet to update their routing tables with an updated list. Although the scale of the problem is hard to calculate, we are unhappy with the situation as it is.
As contacting ISPs has proved fruitless, we opted to change our IP address significantly, which in turn required a change of hosting centre. For this reason, we will be physically shipping our drives from the current hosting centre to a new location (with a new IP) to be brought back online Saturday (as early as possible).
Please post here if you have any further questions or concerns and I will do my best to answer them.
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