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J
Curmudgeon Supreme

Jackson, Michigan

Joined
14 Mar 18
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66461
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23d
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I have my games sorted so that the least time out is listed. But I just came upon some games that a lot less time remaining than the games I had just finished playing.

I am using Firefox right now. I was using Chrome on my old tablet when I bought a new one. I tried using Chrome on this new one but there was a login error and now RHP won't let me login through Chrome. It says something like "we'll send you a message that will help you login," but it never does. It also says (on the same screen) it has sent me 99+ messages.

A couple problems I don't know how to fix.

Thanks,

Jayboman

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
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2450
Clock
14d
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@Jayboman1579 said

I am using Firefox right now. I was using Chrome on my old tablet when I bought a new one. I tried using Chrome on this new one but there was a login error and now RHP won't let me login through Chrome. It says something like "we'll send you a message that will help you login," but it never does. It also says (on the same screen) it has sent me 99+ messages.
Your question is a little confusing - you tried to login using Chrome on your NEW tablet, and now you can't login to Chrome on your OLD tablet either?

But Firefox on your new tablet is fine?

The 99 messages observation is puzzling. Which tablet is it that you are using?

Did you request a password reset email? This will be invalidate the existing password.

Can you let me know exactly what the error says?

J
Curmudgeon Supreme

Jackson, Michigan

Joined
14 Mar 18
Moves
66461
Clock
13d
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@Russ said
Your question is a little confusing - you tried to login using Chrome on your NEW tablet, and now you can't login to Chrome on your OLD tablet either?

But Firefox on your new tablet is fine?

The 99 messages observation is puzzling. Which tablet is it that you are using?

Did you request a password reset email? This will be invalidate the existing password.

Can you let me know exactly what the error says?
I tried to log in with Chrome on my new tablet and made the mistake of allowing log in via Google. I thought it would use my stored name and password. I guess it didn't. I retried it a few times with the same result - we'll send you a message, adding that they have sent me 99+ messages already.

Seeing that it wasn't working with Chrome I decided to try it with Firefox and it appears to be working okay. The only trouble I am having is an issue with the games list. I have found that some my short games (like 3/7 or 7/7) are listed below my long term (21/21) games. I first noticed it when I saw a couple games getting down to about one day left. No biggie I guess as long as I keep an eye out but it is a bit of a pain.

Thanks for your help.

Jay

J
Curmudgeon Supreme

Jackson, Michigan

Joined
14 Mar 18
Moves
66461
Clock
13d
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@Russ

Oh - I don't think it gave me a chance to do a password reset.

Jay

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2450
Clock
13d
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@Jayboman1579 said
I tried to log in with Chrome on my new tablet and made the mistake of allowing log in via Google.
Ah, OK. Connecting with Google is not the option when you have an existing email and password account - that is for new users who want to use Google authentication instead and will create a new account.

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2450
Clock
13d
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@Jayboman1579 said
The only trouble I am having is an issue with the games list. I have found that some my short games (like 3/7 or 7/7) are listed below my long term (21/21) games.
Are you changing the sort order? Check this blog post which illustrates it :

Blog Post 604

If there is still a problem, I will investigate.

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