1. SubscriberBrrr
    King of Cool
    AUSTIN, TEXAS
    Joined
    18 Jan '18
    Moves
    272083
    15 Jun '20 08:01
    i cannot understand what has happened just now??? every time I try to change avatars, no matter which one I select from jpegs I have used in the past, the new avatar fails to upload, I keep getting back the messages: "photo failed to upload" at the top and "Sorry, this file type is unsupported" at the bottom, even though I'm using all the same avatars that I was using before???
    this happens with both smaller personal avatars and the larger profile banner avatars?
    does anyone happen to know what is causing this???

    thanks
  2. SubscriberSuzianne
    Misfit Queen
    Isle of Misfit Toys
    Joined
    08 Aug '03
    Moves
    36601
    07 Aug '20 17:21
    @brrr said
    i cannot understand what has happened just now??? every time I try to change avatars, no matter which one I select from jpegs I have used in the past, the new avatar fails to upload, I keep getting back the messages: "photo failed to upload" at the top and "Sorry, this file type is unsupported" at the bottom, even though I'm using all the same avatars that I was using before??? ...[text shortened]... and the larger profile banner avatars?
    does anyone happen to know what is causing this???

    thanks
    Follow the restrictions on file size and format.

    Directions only help when followed.
  3. SubscriberVery Rusty
    Treat Everyone Equal
    Halifax, Nova Scotia
    Joined
    04 Oct '06
    Moves
    597629
    07 Aug '20 18:33
    @brrr said
    i cannot understand what has happened just now??? every time I try to change avatars, no matter which one I select from jpegs I have used in the past, the new avatar fails to upload, I keep getting back the messages: "photo failed to upload" at the top and "Sorry, this file type is unsupported" at the bottom, even though I'm using all the same avatars that I was using before??? ...[text shortened]... and the larger profile banner avatars?
    does anyone happen to know what is causing this???

    thanks
    Yup, what Suzie Q said.

    If the picture is too big it will not work.

    -VR
  4. SubscriberChris Guffogg
    Alekhine's Gun
    🤔 Bolton
    Joined
    10 May '07
    Moves
    158973
    08 Aug '20 01:41
    @Very-Rusty
    Do 'Gifs' still work Rusty?
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