Conditional Move Interface issue

Conditional Move Interface issue

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RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2444
04 Oct 18
1 edit

Some people are currently reporting problems with the conditional move interface.

If that includes you, please send a site feedback from the device and browser with which you experience the problem and describe the issue in as much detail as you can.

Thank you. This will help us find a solution to an unusual bug we are unable to reproduce right now.

Joined
26 Apr 03
Moves
26771
04 Oct 18

No issues with that on ipad. Board analysis popup not great though

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2444
05 Oct 18

@iamatiger said
Board analysis popup not great though
This will revert to a similar native windows pop-out today. It was always a contentious move, but will go with the previous method.

The next board update will have the analysis and game play board all as one, just off a tab above the submit move button. I'll beta test that with no further changes though.

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2444
05 Oct 18

Anyone having still having the Conditional Move Interface issue? One confirmed report of this being fixed now, so would like some corroboration on this?

Über-Nerd

Joined
31 May 12
Moves
8681
05 Oct 18
1 edit

@russ said
Anyone having still having the Conditional Move Interface issue? One confirmed report of this being fixed now, so would like some corroboration on this?
I just played a conditional move, no problems, iPhone 6S iOS 11.4.1 running in safari. Display in standard (not zoom) mode.

Duplicate post from the other thread.

Joined
26 Apr 03
Moves
26771
05 Oct 18

Thanks Russ, sounds fine.
some popup windows can be docked into tabs in chrome, however this is a completely bare window with no chrome menu to do that.

England

Joined
23 Feb 07
Moves
224871
05 Oct 18

Still an issue on an IPad running iOS 12.0 using Safari

t

Joined
19 Aug 02
Moves
102640
05 Oct 18

@russ said
Anyone having still having the Conditional Move Interface issue? One confirmed report of this being fixed now, so would like some corroboration on this?
I am still experiencing the conditoonal move issue. Same device and nrowser i reported in my bug report throigh feedback

Upstate NY

Joined
04 Aug 06
Moves
27938
05 Oct 18

@russ said
Anyone having still having the Conditional Move Interface issue? One confirmed report of this being fixed now, so would like some corroboration on this?
The issue remains for me as well.

Joined
19 Dec 05
Moves
299222
05 Oct 18

I am using iPhone 7. Conditional move board is blank and too large for the screen.

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2444
05 Oct 18

@adalia-bipunctata said
I am using iPhone 7. Conditional move board is blank and too large for the screen.
Are you able to send a screen grab of what you are seeing? I will PM you.

Über-Nerd

Joined
31 May 12
Moves
8681
05 Oct 18

@adalia-bipunctata said
I am using iPhone 7. Conditional move board is blank and too large for the screen.
Settings > Safari > block pop ups ? Off on my device. How’s yours?

Upstate NY

Joined
04 Aug 06
Moves
27938
05 Oct 18

I've been having the blank board in conditional moves. Safari on an iPhone.

On a hunch, I just clicked "Clear History and Website Data" in the setting for Safari. After logging back in to RHP, the problem is now fixed on my phone - the conditional moves board now has pieces displayed as expected.

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2444
05 Oct 18
1 edit

@gedwin said
I've been having the blank board in conditional moves. Safari on an iPhone.

On a hunch, I just clicked "Clear History and Website Data" in the setting for Safari. After logging back in to RHP, the problem is now fixed on my phone - the conditional moves board now has pieces displayed as expected.
Glad to hear it is working👍, but just to confuse things...I just uploaded a likely fix minutes before you posted. Ah well!

So, if you were having this issue previously, without clearing your history, can you post if it is fixed?

Upstate NY

Joined
04 Aug 06
Moves
27938
05 Oct 18

Damn coincidence.

For what it is worth, I:
1) tested that the board was still empty (i.e., problem there)
2) went to settings and clear website data
3) retested and found that this board was fixed.
4) posted to this thread

These 4 steps completed as quickly as my thumbs could do it without delay between steps (over the course just a few minutes). It remains possible that your update hit at just the right moment somewhere within step 2.

Nonetheless, as you say, the proof now will be whether the issue is resolved for others without resetting locally.

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