Android App delisted from app store temporarily [resolved]

Android App delisted from app store temporarily [resolved]

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RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2421
02 Dec 21
3 edits

If you have it installed already, you can ignore this.

If you intended to install it, you will need to wait until it is relisted.

edit 2 : Now available once again.

Contentious

Joined
01 Sep 21
Moves
14125
03 Dec 21

🤷‍♂️

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2421
03 Dec 21
1 edit

It appears a new build might have to be pushed to production to restore the app, so this may not be a quick fix.

Contentious

Joined
01 Sep 21
Moves
14125
03 Dec 21

@Russ

So we can't subscribe from Google play for the time being?
That is unfortunate 😕

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
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05 Dec 21

We are now back! The app is still the same build (for now), so it is just as it was.

PI
LEROYBROWN

south side of chitow

Joined
15 Jan 22
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15 Jan 22

Blunder Queen

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20 Jan 22

MelF

Alphen aan den Rijn

Joined
03 Mar 07
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29 Jan 22

@russ said
If you have it installed already, you can ignore this.

If you intended to install it, you will need to wait until it is relisted.

edit 2 : Now available once again.
Is it done? Is the corrected RHP app available now?

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
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30 Jan 22

@MacMel

Yes it is.

Contentious

Joined
01 Sep 21
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07 Feb 22

@Russ

Well I resubscribed and Google Play said I had 5 days to open the app to verify the purchase.
I opened the app many times and even opened the app from that very notification but it didn't work.
My money was refunded but my subscription says I am a paying member. 🤷

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
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09 Feb 22

@contenchess said
@Russ

Well I resubscribed and Google Play said I had 5 days to open the app to verify the purchase.
I opened the app many times and even opened the app from that very notification but it didn't work.
My money was refunded but my subscription says I am a paying member. 🤷
Thanks, I'll look into this. Clearly still a problem with the payment process.

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2421
25 Feb 22

RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2421
25 Feb 22

This is still not resolved, and the issue is intermittently occurring.

Existing refunded subscriptions will remain in place (other than the 2 contacted subscribers) until the issue is fully investigated.

Contentious

Joined
01 Sep 21
Moves
14125
25 Feb 22

@Russ

I'll re-sub on Monday morning through Google Play and let you know if it happens again. 😉

Contentious

Joined
01 Sep 21
Moves
14125
01 Mar 22
1 edit

Same problem.
I'll let you know if it refunds in 4 days.