07 Oct '13 09:16>
I'm trying out the Android app and I keep getting the error message:
"Authentication failed - please try again."
I appreciate that the app is in beta. The Play Store description said to seek support here before leaving a low rating. Sorry if I'm in the wrong place.
I am using the same login (email address) and password as the website. If I get the credentials wrong then the app doesn't move past the login screen.
When I enter the right details it moves on to the home page but fails at the "Loading Games" stage and nothing will work (I keep getting the same error). I then have to log out, which also closes the app, to try again.
App Version 0.1.2 Release 7
Samsung Galaxy 3 Mini
Android 4.1.2
Any ideas or assistance appreciated. Thanks.
"Authentication failed - please try again."
I appreciate that the app is in beta. The Play Store description said to seek support here before leaving a low rating. Sorry if I'm in the wrong place.
I am using the same login (email address) and password as the website. If I get the credentials wrong then the app doesn't move past the login screen.
When I enter the right details it moves on to the home page but fails at the "Loading Games" stage and nothing will work (I keep getting the same error). I then have to log out, which also closes the app, to try again.
App Version 0.1.2 Release 7
Samsung Galaxy 3 Mini
Android 4.1.2
Any ideas or assistance appreciated. Thanks.