Blitz Problem

Can someone please help me figure out how to fix my blitz interface on RHP? At the bottom of the blitz page I read where it said something about a firewall blocker, but I'm not sure if that's my problem. Is there anything else I could possibly do to fix this?

Originally posted by wittywonka
Can someone please help me figure out how to fix my blitz interface on RHP? At the bottom of the blitz page I read where it said something about a firewall blocker, but I'm not sure if that's my problem. Is there anything else I could possibly do to fix this?

How about you tell us what the problem with your Blitz is first! Are there any error messages?

Originally posted by Daemon Sin
How about you tell us what the problem with your Blitz is first! Are there any error messages?

Sorry if I wasn't clear.

I can open the page to the blitz room, but I don't see any options or players present. I just see a blank, gray box.

Originally posted by wittywonka
Sorry if I wasn't clear.

I can open the page to the blitz room, but I don't see any options or players present. I just see a blank, gray box.

Can you see the Flash video on this page?
http://www.adobe.com/software/flash/about/

If so, then the problem is probably blocked router ports.

If so, then the problem is probably blocked router ports.[/b]

Thanks -- so, how does one unblock router ports?

I'm presently getting nothing on Blitz but a gray screen and the "Blitz Beta provisional help" box explaining the need to update Macromedia Flash (done) and also noting that "Port 1935 must be open."

I've tried intoning "Open Sesame" to my laptop, but without effect. "Open Port 1935" didn't work either.

Ideas?

Originally posted by Carl Corey
Thanks -- so, how does one unblock router ports?

I'm presently getting nothing on Blitz but a gray screen and the "Blitz Beta provisional help" box explaining the need to update Macromedia Flash (done) and also noting that "Port 1935 must be open."

I've tried intoning "Open Sesame" to my laptop, but without effect. "Open Port 1935" didn't work either.

Ideas?

It depends on what make of router you have. Generally, you need to go to your router homepage.

To get the address go to Start > Run. Then type in cmd hit enter, then in black box that appears type ipconfig. Then copy the IP address listed under Default Gateway and type it into an internet browser - it should be something like - http://192.168.1.254

If it asks you to login, try the username admin and a blank password as they're usually the default details. If that doesn't work you'll need to speak to your ISP or check the documentation that came with you router.

Once you're logged in look around for the Firewall settings and there should be an option to open ports there.

I turned off all my firewalls and it still didn't work

More details on this problem here :

Thread 127133

all i .....can see is that it is not working with the current adobe....

Originally posted by seadragon36
all i .....can see is that it is not working with the current adobe....

Update to this in the site announcements thread. A new build has been uploaded which fixes this issue.

I also cannot get into blitz - same problem. I have sent messages to Chess at Work but get no response
KeithED