Please turn on javascript in your browser to play chess.
Help Forum

Help Forum

  1. 30 Aug '13 13:51
    I'm unable to login to my proper account (haven't used it for about 4 years).

    I've tried the forgotten password link - but I never receive the email - I know the email address it uses - its the same address I've had for years. (Tried this several times over last couple of weeks).

    I've also tried send to feedback for help via help|send feedback but no answer.

    So as a last resort I've created this 2nd account (breaking the rules I know) but only so I can post this request for help.

    My old account is: http://www.redhotpawn.com/profile/playerprofile.php?uid=182448

    Help please!!
    Thanks
  2. Subscriber Ponderable
    chemist
    30 Aug '13 15:38
    Originally posted by blit2
    I'm unable to login to my proper account (haven't used it for about 4 years).

    I've tried the forgotten password link - but I never receive the email - I know the email address it uses - its the same address I've had for years. (Tried this several times over last couple of weeks).

    I've also tried send to feedback for help via help|send feedback but no ans ...[text shortened]... s: http://www.redhotpawn.com/profile/playerprofile.php?uid=182448

    Help please!!
    Thanks
    User 182448

    Feedback should work...Nobody else can do anything.
  3. Donation mwmiller
    RHP Member No. 16
    30 Aug '13 16:31
    Also, admin is currently in the middle of upgrading and physically relocating the site's server hardware, so they may be a little slow in responding to your feedback.

    Be patient and I'm sure they will get you taken care of.