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Help Forum

Help Forum

  1. 20 Jul '11 13:04
    I have been trying, without success, to figure out how to email messages I want to keep, but they just get deleted.
    I check the box - but where do you select the messages?? So frustrated! Thanks.
  2. Subscriber C J Horse
    A stable personality
    20 Jul '11 13:30
    There's a check box to tick next to the message itself. Check the ones you want to delete. There's a second box at the bottom to e-mail a back-up copy. Check this one also. Then click the 'delete' button and you should get an e-mail sent to you.
  3. 22 Jul '11 06:34
    Thank you, I'll try this again.
  4. 22 Jul '11 22:08
    Nope again it didn't work!

    I checked the seclect box - the message came that a back up
    had been sent after I deleted most of them;
    I've waited a couple of days; checked the mail; spam, archives. Other RHP
    games and moves are there, but not the back-ups!

    I've lost a lot of emails over the last two years - any other ideas?

    Thanks.
  5. 22 Jul '11 23:06
    Originally posted by choux
    Nope again it didn't work!

    I checked the seclect box - the message came that a back up
    had been sent after I deleted most of them;
    I've waited a couple of days; checked the mail; spam, archives. Other RHP
    games and moves are there, but not the back-ups!

    I've lost a lot of emails over the last two years - any other ideas?

    Thanks.
    Go to My settings and select email settings.

    This will show the email address that RHP is sending your deleted messages too.

    I just selected a message, clicked on the the delete option and also the email back up option so that BOX BOXES ARE TICKED and then deleted.

    The message 1 messages deleted. You have been emailed a backup. appeared.

    If doing that does not work then I would suggest you click on the Send Feedback link at the bottom of the page.
    d
    ck up message and it was received instantly.
  6. 23 Jul '11 02:07 / 4 edits
    UPDATE: Once again got the alert saying the messages
    have been emailed; and again they have not. Now I've officially lost
    every thing; help; addresses; coaching advice, etc., etc., etc.,

    Yes, that's what I've done and the last time I got the message that
    the selected message had been emailed, but it didn't come.

    I guess the feedback option is next. Thanks.

    Is there another box to tick to select - the only box is the delete and
    at the bottom the select option but no way to show what you want emailed -
    this should be so easy!! The check disappears in the selected box. damn.
  7. 23 Jul '11 09:31
    Thanks very much for all your help. Hardly important in
    the grand scheme of things.
  8. 02 Aug '11 16:41
    I have sent 4 messages to RHP for help with no response. Any suggestions?
    Thanks.
  9. 02 Aug '11 16:42
    I have sent 4 messages to RHP for help with no response. Any suggestions?
    Thanks.
  10. Standard member RevRSleeker
    CerebrallyChallenged
    02 Aug '11 22:43
    if all else fails, why not just copy and paste to a trusted source, there are many options other than email including plain old windows notebook...if it's important, you can do all manner of things if you keep it simple...
  11. 04 Aug '11 05:19
    Yes, thanks.
  12. 16 Aug '11 15:46
    I've noticed that any links in the message are broken in the emailed copy.