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Help Forum

  1. 04 Oct '13 15:29
    I can not find the "put in folder" link to move my games.
  2. Subscriber Kewpie
    chess dummy
    04 Oct '13 21:53 / 1 edit
    Go to MyGames, then to the line below the coloured header bar. ManageGames is on the right of the screen. Once you're on that page, the "move to folder" should be visible in the list on the left of the screen. What exactly are you seeing if you do that?
  3. 05 Oct '13 16:58
    Hi, thanks; that's exactly what I'm seeing, but it doesn't work.
  4. Donation mwmiller
    RHP Member No. 16
    05 Oct '13 17:38
    Originally posted by EMCB
    Hi, thanks; that's exactly what I'm seeing, but it doesn't work.
    There are two default folders, inbox and archive.
    Can you move games between these two folders?

    Have you created your own additional folders?
    If so, make sure you did not include any special characters when naming them.
    Try renaming them using only standard english letters.
    Others have done this and solved the problem.
  5. 06 Oct '13 06:07
    Yes,yes! Thanks a lot. I had created three new folders, and one of them had a letter that doesn't exist in English. I edited the name and everything is fine now.
  6. Donation mwmiller
    RHP Member No. 16
    06 Oct '13 12:55
    Originally posted by EMCB
    Yes,yes! Thanks a lot. I had created three new folders, and one of them had a letter that doesn't exist in English. I edited the name and everything is fine now.
    Thanks for the feedback!
    It helps everyone who reads this forum to know for sure what the problem was.