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Help Forum

  1. Standard member dfazman
    Renaisance Slacker
    28 Jul '06 19:53
    I just renewed my subscription a few months ago and RHP is behaving like it already ran out! I am looking around for a contact, but I don't see who to message to ge this resolved. Any suggestions?

    Thanks,
    Brian
  2. 28 Jul '06 20:08
    Originally posted by dfazman
    I just renewed my subscription a few months ago and RHP is behaving like it already ran out! I am looking around for a contact, but I don't see who to message to ge this resolved. Any suggestions?

    Thanks,
    Brian
    Press the Send Feedback button at the bottom of the screen. There's even a "subscriptions" category already available for the subject.
  3. Standard member dfazman
    Renaisance Slacker
    28 Jul '06 22:21
    Thanks! I don't know how I missed that!
  4. Subscriber gerard2
    Gerry
    31 Jul '06 21:01
    I want to pay for a little girl that plays good chess how can I do this ? can someone tell me plus I want to pay for my own for another year
  5. Standard member Asthereal
    Dark Matter
    31 Jul '06 21:08
    Hi!
    Weird problem: I was very happy in the beginning with the fact that the e-mail adress I used to sign up for this site wasn't existing anymore because I wouldn't get any move reminders anymore and such. But oops, I don't get any info anymore! For instance you guys cannot ask me to pay for my subscription when I run out of my first period... and I cannot ask for feedback because you send it to a non-existing e-mailadress. Is it possible to swich e-mailadress within my account?
    Grtz Asthereal
  6. Subscriber gerard2
    Gerry
    31 Jul '06 21:25
    Gerard2 here I was the one to ask about paying for the young girl and renew my sub... too if you can send me a email at gerardcybulskie@hotmail.com her name is pretty kitty
  7. 01 Aug '06 09:42
    I have not long been on subscription and RHP is behaving like it already ran out! I am looking around for a contact, but I don't see who to message to ge this resolved. Any suggestions?
  8. Standard member XanthosNZ
    Cancerous Bus Crash
    01 Aug '06 10:17
    Originally posted by Masons Munchers
    I have not long been on subscription and RHP is behaving like it already ran out! I am looking around for a contact, but I don't see who to message to ge this resolved. Any suggestions?
    Send Feedback like the poster earlier said.
  9. Standard member Frank Burns
    Great Big Stees
    02 Aug '06 02:48
    Originally posted by Asthereal
    Hi!
    Weird problem: I was very happy in the beginning with the fact that the e-mail adress I used to sign up for this site wasn't existing anymore because I wouldn't get any move reminders anymore and such. But oops, I don't get any info anymore! For instance you guys cannot ask me to pay for my subscription when I run out of my first period... and I canno ...[text shortened]... isting e-mailadress. Is it possible to swich e-mailadress within my account?
    Grtz Asthereal
    This very thing happened to me. And I don't remember changing my e-mail addy during my subscription period. Although it had changed at some point, that much is true.

    I was wondering, if you had signed up under one addy, and changed it during the course of your subscription, how could you log in? Wouldn't you be registered under the original address?
  10. 02 Aug '06 18:30
    I have sent feedback three times requesting a change from monthly to annual, As yet no reply. My email address has never changed?
  11. Subscriber Treasure
    jalapeño girl
    04 Aug '06 19:51
    Originally posted by Guzzler
    I have sent feedback three times requesting a change from monthly to annual, As yet no reply. My email address has never changed?
    I am in the same predicament you are. I want to change my monthly to annual and have gotten nowhere with the feedback....????
  12. Standard member stratosph3R3
    Revolutionary
    04 Aug '06 22:16
    You could try sending a PM to Russ directly. That's what I did to change my subsciption from monthly to annually. In my case he simply cancelled my montly subscription, then I resubscribed.
  13. Subscriber Russ
    RHP Code Monkey
    07 Aug '06 11:07
    Anyone having problems, or wants a monthly to annual change, should send feedback. This should result is a quick resolution of any problems.

    As mentioned above, the only way we can go from monthly to annual is to cancel the monthly. You will then need to resubscribe at the annual rate. (A hassle, I know, sorry.)

    Do let us know if you want to do this.

    -Russ
  14. Subscriber Treasure
    jalapeño girl
    07 Aug '06 15:18
    Originally posted by Russ
    Anyone having problems, or wants a monthly to annual change, should send feedback. This should result is a quick resolution of any problems.

    As mentioned above, the only way we can go from monthly to annual is to cancel the monthly. You will then need to resubscribe at the annual rate. (A hassle, I know, sorry.)

    Do let us know if you want to do this.

    -Russ
    If I do that, do I then have to get a new name and will all my previous info, games, messages, etc. be lost?
  15. Standard member XanthosNZ
    Cancerous Bus Crash
    07 Aug '06 16:00
    Originally posted by Treasure
    If I do that, do I then have to get a new name and will all my previous info, games, messages, etc. be lost?
    No.