Originally posted by John HadleyMay have had something to do with a recent change to the username creation rules. Suggest that you Send Feedback - link at bottom of every page - setting out the names you used for the original account, as well as the ones you have used for this new temporary account.
I have completed about 100 games under -john Hadleyfirstname.lastname@example.org, then there was a glitch and it would only accept to open a new account . I have changed the e-mail address and opened some new games but this does not feel correct. my last message was returned from the robot\/// please advise. thank you