Why are no pieces displayed?

Why are no pieces displayed?

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Subscribergolddog2online

Vancouver Area

Joined
15 Dec 06
Moves
222979
30 Apr 13

I am using IE10 but have a message saying to upgrade to IE8 or above, I suspect this is why the new site does not display any pieces on my game board. How do I fix this?

SubscriberRuss
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2419
30 Apr 13
2 edits

On IE : Please make sure "compatibility mode" is not enabled. This will break the new site.

Turn OFF compatibility mode

Compatibility mode is a hangover from the push to standards compliant web sites and is best consigned to history.

Standard memberGrampy Bobby
Boston Lad

USA

Joined
14 Jul 07
Moves
43012
30 Apr 13

Originally posted by Russ
On IE : Please make sure "compatibility mode" is not enabled. This will break the new site.

[=/compatibility-mode-off.jpg]Turn OFF compatibility mode[/]

Compatibility mode is a hangover from the push to standards compliant web sites and is best consigned to history.
" Please make sure "compatibility mode is not enabled." How?

SubscriberKewpie

Australia

Joined
20 Jan 09
Moves
386394
30 Apr 13

Originally posted by Grampy Bobby
" Please make sure "compatibility mode is not enabled." How?
The link in Russ's post shows you the icon to click on. Or, if your IE browser displays a Menu Bar the Compatibility stuff is under Tools.

a
Standard memberatlas1

Joined
07 Oct 05
Moves
69919
30 Apr 13

Standard memberGrampy Bobby
Boston Lad

USA

Joined
14 Jul 07
Moves
43012
30 Apr 13

Originally posted by Kewpie
The link in Russ's post shows you the icon to click on. Or, if your IE browser displays a Menu Bar the Compatibility stuff is under Tools.
EUREKA! Found the Icon. Never realized a few hours deep sleep made such a difference. My Thanks to both you and Russ.

Subscribergolddog2online

Vancouver Area

Joined
15 Dec 06
Moves
222979
30 Apr 13

Originally posted by golddog2
I am using IE10 but have a message saying to upgrade to IE8 or above, I suspect this is why the new site does not display any pieces on my game board. How do I fix this?
Thanks to everyone who replied and helped to resolve this issue.

m
Standard membermartinthegreen

Joined
22 Dec 07
Moves
62167
30 Apr 13

Do not have the icon on my screen, and there is nothing under the Tools menu about Compatability. Can anyone guide me further?

SubscriberRuss
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2419
30 Apr 13

Originally posted by martinthegreen
Do not have the icon on my screen, and there is nothing under the Tools menu about Compatability. Can anyone guide me further?
OS and browser version please?

R
Standard memberRemoved

Joined
22 Jul 06
Moves
131621
30 Apr 13

where is this mode at?

SubscriberDivot Farmer

Joined
18 Feb 12
Moves
71154
01 May 13

I'm having the same problem with the iPhone app...no pieces displayed on the game boards...what is the fix?

SubscriberRuss
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2419
01 May 13

Originally posted by Divot Farmer
I'm having the same problem with the iPhone app...no pieces displayed on the game boards...what is the fix?
Can you try clearing your browser cache, because this should not be a problem on the iPhone app.

SubscriberRuss
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2419
01 May 13

Originally posted by Divot Farmer
I'm having the same problem with the iPhone app...no pieces displayed on the game boards...what is the fix?
I just checked, and there is plenty if iPhone client activity, so clearing the cache should resolve this for you.

SubscriberDivot Farmer

Joined
18 Feb 12
Moves
71154
01 May 13

Originally posted by Russ
I just checked, and there is plenty if iPhone client activity, so clearing the cache should resolve this for you.
Now I just get a blank white page that says not logged in...I went back to the browser and logged in everything looks good...went to the iphone app and still just the blank white page...tried clearing the cache, cookies, history, resyncing the phone, turning the phone off and on...still the blank white page...

SubscriberDivot Farmer

Joined
18 Feb 12
Moves
71154
02 May 13

Originally posted by Divot Farmer
Now I just get a blank white page that says not logged in...I went back to the browser and logged in everything looks good...went to the iphone app and still just the blank white page...tried clearing the cache, cookies, history, resyncing the phone, turning the phone off and on...still the blank white page...
I was thinking the cache is not clearing and was able to force the app to allow me to re-login by manually deleting the url, but afterwards there is still no pieces on the game boards..so I'm at a loss...hopefully someone else has a suggestion!

Works great on the iPad, and in Safari on Mac and Safari on iPhone...it's just the the iPhone app (iphone.redhotpawn.com) where I'm having a problem.