I have recently had a number of complaints from people not being able to login (or at work they could, but not at home, and vice-versa).
This has caused me no end of grief, as I experience no such problems - and therefore have had not much to go on when attempting to 'fix it'. But the number of people complaining was fairly constant, so it was concerning me more and more each time..
But thanks to the experience of one user, Adje, who let me know what happened to him, I think we now have a solution.
Everyone who has such a problem, please check your system clock is correct!!!
As simple as that. Our session cookie was being expired the moment it was set if a machine’s system clock was out. And due to a small error when the security code was rewritten (when the problems started), RHP was even less forgiving….
This has now been ‘fixed’.
A very relieved (and now able to sleep at night) Russ.