Disenfranchised

Note: THIS EMAIL IS BEING SENT BY MY CHESS PARTNER (Goneman) BECAUSE I AM UNABLE TO LOG INTO THE SITE.
PLEASE REPLY TO jeanapps121@gmail.com (email address for hohum).

Re: Issue No. 83749

Hi Russ/RHP Team,
A few days ago you advised me about reactivating my 'hohum' account, now that you have changed my 'hohum' email address to the one above.
Clicking either of the links in your two emails takes me to the RHP log-in page and, when I try to get password help after filling in my new email address (jeanapps121@gmail.com), my password is not emailed to me and I simply get the blank log-in page again. How can I retrieve my password and so log into my account, if the automatic email reminder is not working?
All the best,
Jean/hohum

I suspect it's password related but password reminders are no longer supported through email. There are a couple of pertinent comments made here in that regard: Thread 140036