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Help Forum

  1. 13 Sep '17 14:21
    ...in the Player profile is not working. A pity as it is an interesting feature, to compare one's performance with the other player's.
  2. 13 Sep '17 14:42
    Do you mean under 'My Performance' the explore option? Yes, that seems to grind on without result, but click the number of 'Total Games' and it works.
  3. 15 Sep '17 13:09
    No, I mean the graph in Rating Trend in Public profile: it has an option, "Expand", below the graph where you can compare yourself to the player you're checking. When you click "Expand" it does expand but it is blank.
  4. 15 Sep '17 15:31
    I see. I clicked on your screen name and then 'expand' on the graph. It worked for both your trend and also mine compared to yours. Not sure what to tell you except the usual 'send feedback'?
  5. 15 Sep '17 19:25
    Originally posted by @c-antunes
    No, I mean the graph in Rating Trend in Public profile: it has an option, "Expand", below the graph where you can compare yourself to the player you're checking. When you click "Expand" it does expand but it is blank.
    This blank page is the same for me also. I always wondered what it did, and thought it was a discontinued feature.
  6. Subscriber Kewpie
    chess dummy
    15 Sep '17 22:31
    It always works for me. Of course, if I look at my own profile, it comes up blank. Try a few different profiles.
  7. 16 Sep '17 07:12
    It works for some but not others; it worked for me before with Windows XP. I have a new desktop now with Windows 10 and I use Firefox; perhaps that's the problem.
  8. Subscriber Kewpie
    chess dummy
    16 Sep '17 07:49
    Check that you have pop-ups enabled in your browser.
  9. 18 Sep '17 01:53
    Originally posted by @kewpie
    Check that you have pop-ups enabled in your browser.
    I have some PopTarts in the toaster.

    QP, why are you up at 3am? Or is this some strange Aussie thing?
  10. 18 Sep '17 02:48
    Originally posted by @c-antunes
    It works for some but not others; it worked for me before with Windows XP. I have a new desktop now with Windows 10 and I use Firefox; perhaps that's the problem.
    I use the same thing as you, Windows 10 and Firefox, and same results--nada.
  11. Subscriber Kewpie
    chess dummy
    18 Sep '17 04:02 / 1 edit
    Originally posted by @montymoose
    I have some PopTarts in the toaster.

    QP, why are you up at 3am? Or is this some strange Aussie thing?
    My post was timed at 5.53pm local time. It's only 3am where you are ...
  12. 18 Sep '17 14:09
    Originally posted by @kewpie
    Check that you have pop-ups enabled in your browser.
    Pop-ups enabled. Like Khandita, it doesn't work.
    Perhaps Admin. will have a look although it's not worth a feedback.