how do i claim a win??

i am rather new to site so maybe i'm missing something but i haven't been able to claim a win on time dispite the fact that my opponent ran out of time 2 weeks ago.can anyone help me with this problem? thanks in advance

There should have been a claim win option in your MyGames table.. with a little picture of a skull.. you click that.. is there not one? when you say he ran out of time.. there are two components, Move Timeout, and Timebank.. if the move timeout is 3 days, and the timebank is 7 days., what happens is first the 3 days have to expire, then the timebank gets used up.. Once the 7 days of timebank are used up, then you can claim the win.
MIODude

the game has no timebank days and all that is beside it is a trashcan saying delete

Originally posted by BrainDrain
the game has no timebank days and all that is beside it is a trashcan saying delete

ah i see, thank u both for answering