Problems with the site

denishogan

Help

27 Jan 11

denishogan

Joined: 21 Dec 09
Moves: 46967

27 Jan 11

Hi,
Am I the only one having problems with the site at the moment? The board won't allow me to make any moves.

Igloo

Fishing

In the icebucket

Joined: 18 Aug 10
Moves: 7650

27 Jan 11

No problems on my side.

Could you elaborate a bit on the problem? Are you able to select and move pieces or is there a problem with submitting the move?

zozozozo

Thread Killing Chimp

In your retina!:D

Joined: 09 May 05
Moves: 42859

27 Jan 11

Try FAQ

gjb33

Joined: 21 Jul 08
Moves: 6585

04 Feb 11

i'm having a problem with one of my games. my opponent has moved but somehow the window doesn't recognize that its my move and still leaves the game set as his. even tho it records on board his new move

game id - 7895491

Kewpie

Felis Australis

Australia

Joined: 20 Jan 09
Moves: 390166

04 Feb 11

Originally posted by gjb33
i'm having a problem with one of my games. my opponent has moved but somehow the window doesn't recognize that its my move and still leaves the game set as his. even tho it records on board his new move

game id - 7895491

on Game 7895491
"This game has an incomplete game history and may not be reported correctly."

Means the data is corrupted and probably can't be fixed.

AverageJoe1

Catch the Train 47!

Lake Como

Joined: 27 Jul 10
Moves: 54574

05 Feb 11

I cannot archive any won/lost games, I cannot delete/decline any challenged games.

AverageJoe1

Catch the Train 47!

Lake Como

Joined: 27 Jul 10
Moves: 54574

06 Feb 11

Help!

Kewpie

Felis Australis

Australia

Joined: 20 Jan 09
Moves: 390166

06 Feb 11

If a reboot and clearing your cache don't fix the problem, give us more information.

AlenaGrig

Joined: 12 Mar 07
Moves: 2440

13 Mar 11

There are people who are not subscribers but they are playing siege games and when I wanted to start a siege it said: "Sorry, siege games are exclusively available to subscribers only". Why?

Woltato

Joined: 04 Jan 09
Moves: 51411

13 Mar 11

Yes. Submit move button isn't working today for some reason. The problem is only happening in firefox though. It's working fine in Google chrome and IE. I'm on Win 7 64-bit.

I think there might be a problem with firefox rather than RHP.

RevRSleeker

CerebrallyChallenged

Lyme BayChesil Beach

Joined: 09 Dec 06
Moves: 17848

14 Mar 11

Originally posted by AlenaGrig
There are people who are not subscribers but they are playing siege games and when I wanted to start a siege it said: "Sorry, siege games are exclusively available to subscribers only". Why?

They are recent subscribers...already 'engaged'..

KingDavid403

King David

Planet Earth.

Joined: 19 May 05
Moves: 175642

14 Mar 11

Originally posted by AlenaGrig
There are people who are not subscribers but they are playing siege games and when I wanted to start a siege it said: "Sorry, siege games are exclusively available to subscribers only". Why?

They are recent subscribers whose subscription has run out but they are allowed to finish all games that were started before their subscription ended.

newbES

Joined: 18 Oct 10
Moves: 507

14 Mar 11

I have a problem, wheras I play to learn with a friend. (wouldn,t waste peoples time, as I loose. The point is tho, On the last game the board was blank, not allowing me to move, and my time ran out! anyone else had this proble.A blank chess board?