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I just got a mail from 2checkout.com that they had been unsuccesful in renewing my membership. This is because I have changed my credit card the last year, so it shouldn't be a problem. The problem is however that to inform them about this they demand that I give them the first 6 and last two digits on my old credit card, that I threw away some months ago.
Is there some easy way I can be allowed to pay with my new credit card? Most places are quite eager to let this happen...

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Try sending a feedback to admin and indicate that it is about subscriptions. They should be able to sort things out for you.

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Originally posted by Dommersnes
I just got a mail from 2checkout.com that they had been unsuccesful in renewing my membership. This is because I have changed my credit card the last year, so it shouldn't be a problem. The problem is however that to inform them about this they demand that I give them the first 6 and last two digits on my old credit card, that I threw away some months ago ...[text shortened]... an be allowed to pay with my new credit card? Most places are quite eager to let this happen...
This happened to me the last time I tried to renew my subscription. I sent feedback, Russ cancelled my old subscription, and I resubscribed as if I were a new subscriber. However, that was before the price went up. If you'd follow the same procedure now, I guess you'd have to pay the new price, unless Russ can do something about that.

Or maybe you can still find your card number on some papers?

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Originally posted by Nordlys
...Or maybe you can still find your card number on some papers?
Your bank knows the old numbers.