1. Northamptonshire, UK
    Joined
    08 Dec '10
    Moves
    101578
    18 Apr '14 07:24
    Just changed my phone (HTC/Android) and now having problems loading and keeping the RHP notification widget which worked perfectly on my previous handset. Followed all the rules in terms of downloading the app and then placing the widget on the Home screen, but it won't play ball. Getting two continual messages - one permanent one on the RHP icon which says 'Initializing', and another which appears periodically saying 'Unfortunately RHP has stopped working. Report it?'

    Any ideas? Anyone know how to contact the developer for advice?
    Cheers,
    FW
  2. In your face
    Joined
    21 Aug '04
    Moves
    55993
    20 Apr '14 00:46
    Originally posted by FlyingWolf
    Just changed my phone (HTC/Android) and now having problems loading and keeping the RHP notification widget which worked perfectly on my previous handset. Followed all the rules in terms of downloading the app and then placing the widget on the Home screen, but it won't play ball. Getting two continual messages - one permanent one on the RHP icon which sa ...[text shortened]... ing. Report it?'

    Any ideas? Anyone know how to contact the developer for advice?
    Cheers,
    FW
    Send site feedback or contact 'Russ'.
  3. Northamptonshire, UK
    Joined
    08 Dec '10
    Moves
    101578
    26 Apr '14 17:07
    After numerous downloads and uninstills of the RHP Widget, it's now finally playing ball, so the situation is now resolved.

    FW
  4. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    1795
    28 Apr '14 13:51
    Originally posted by FlyingWolf
    After numerous downloads and uninstills of the RHP Widget, it's now finally playing ball, so the situation is now resolved.

    FW
    If you are talking about the "widget", not the app, this is not official, and not supported by us.

    An official replacement might appear at some point, but you should contact the original developer indicated on the apps play store page.
  5. Northamptonshire, UK
    Joined
    08 Dec '10
    Moves
    101578
    01 May '14 18:44
    Originally posted by Russ
    If you are talking about the "widget", not the app, this is not official, and not supported by us.

    An official replacement might appear at some point, but you should contact the original developer indicated on the apps play store page.
    Just what I did Russ, but the widget miraculously started working before the developer started to look into it. Have to say that it's a very good app and I've never had any problems with it before the one reported here.

    FW
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