Subscription problem

Hi,
This morning, I entered details for an annual subscription. This was happily accepted by the credit card process.
However, when I was then asked to continue to the 'notify redhotchess' page, the process failed.
I therefore suspect that I've paid for a subscription and you guys don't know about it.

Hi,

I think you should send a message to Russ about that.

Milou

Originally posted by Redmike
Hi,
This morning, I entered details for an annual subscription. This was happily accepted by the credit card process.
However, when I was then asked to continue to the 'notify redhotchess' page, the process failed.
I therefore suspect that I've paid for a subscription and you guys don't know about it.

Originally posted by Rookless
Hi,
The exact same thing happened to me this morning. I got an e-mail that gives the order details, but it does not confirm that Redhotpawn has been notified. Can anybody tell me how long it takes before the subscription is implemented. This is my first time😀

Regards
Rookless

Ok, I am looking at this as a priority.

I have upgraded the failed subs that I know of by hand.

-Russ

My membership is sorted now. Thanks for the prompt response.