Go back
Switching off automatic renewal of subscription

Switching off automatic renewal of subscription

Help

Vote Up
Vote Down

How does one go about terminating automatic renewal of a subscription? Thanks.

Vote Up
Vote Down

@padretx said
How does one go about terminating automatic renewal of a subscription? Thanks.
On your My Subscription page: "send feedback to cancel" using the link at the bottom of your screen.

Vote Up
Vote Down

@Kewpie
I don't want to cancel my current subscription, just the automatic renewal.

Vote Up
Vote Down

@padretx said
@Kewpie
I don't want to cancel my current subscription, just the automatic renewal.
Cancelling ends recurring billing - your subscription will expire at the appropriate time.

Vote Up
3
Vote Down

@russ said
Cancelling ends recurring billing - your subscription will expire at the appropriate time.
That's the way I understood it, but the word "cancel" is ambiguous. Russ, could you please change the "send feedback to cancel" to something like "..click here to stop auto-renewal"? It's already a clickable link to the feedback page.