I have to say that you just have to use your best judgement of that particular situation. If gameplay has been fairly quick, say about five moves a day, then after a week I feel it would be logical to time out. Likewise, I would grant much extra time if the vacation setting was on. Perhaps sending a reminder a few days before time out is applicable. Just bear in mind that time out is a win not earned, and I feel it should mainly be claimed when it seems the opponent has abandoned the game.