1. San Francisco
    Joined
    05 Mar '11
    Moves
    47070
    25 Apr '14 15:49
    Recently, while I put myself on vacation, on one of 5 games I was in the middle off, I was timed out and lost. I wrote RHP a week ago about it and have not had it corrected. What should I do? Thanks.

    RossolimoScannerunl
  2. SubscriberPonderable
    chemist
    Linkenheim
    Joined
    22 Apr '05
    Moves
    655249
    25 Apr '14 18:06
    you could go to your vacation settings and look up if you really had booked the day the timout occured...

    Otherwise there won't be much which can be done I fear
  3. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    2417
    25 Apr '14 18:34
    The game timed out at : 2014-04-17 16:04:57 GMT

    Your vacation cover ended on the 16th.
  4. SubscriberKewpie
    since 1-Feb-07
    Australia
    Joined
    20 Jan '09
    Moves
    385988
    26 Apr '14 05:39
    Players need to be aware that GMT timezone is used for vacation settings, and add an extra day at either start or end to allow for this. The OP may have been unaware that the vacation "day" ends several hours earlier than his own timezone's day.
  5. San Francisco
    Joined
    05 Mar '11
    Moves
    47070
    29 Apr '14 15:24
    Thanks for all of your ideas. I checked on when my vacation ended and it ended at midnight GMT on 04-16. My opponent made his last move at 16:04 GMT on 04-17. However, the game was a 3 day per move and I made a move at 01:00 GMT on 04-18. That is 9 hours after my opponents last move, we'll within the 3 day limit. When I put myself on vacation, I had 2 days left to move.

    Do I have any recourse, since the loss lowered my rating quite a bit?
  6. Subscribermwmiller
    RHP Member No.16
    Joined
    25 Feb '01
    Moves
    101312
    29 Apr '14 16:37
    Originally posted by rossolimo
    Thanks for all of your ideas. I checked on when my vacation ended and it ended at midnight GMT on 04-16. My opponent made his last move at 16:04 GMT on 04-17. However, the game was a 3 day per move and I made a move at 01:00 GMT on 04-18. That is 9 hours after my opponents last move, we'll within the 3 day limit. When I put myself on vacation, I had 2 days left to move.

    Do I have any recourse, since the loss lowered my rating quite a bit?
    If you read the information on your "vacation settings" page, at the bottom left side it states: "Timebank will continue to deplete during a vacation." So if it's your turn to move, the clock will continue to run down and the timebank will then also run down.

    The vacation setting only prevents someone from claiming a timeout win. It does not stop the clock.
  7. San Francisco
    Joined
    05 Mar '11
    Moves
    47070
    29 Apr '14 23:30
    Hi,

    I did not know that the clock continues to run during a vacation. It makes me wonder what good it does to be on vacation unless one includes the day one comes back as one of the vacation days. Now I will know to do that, so thanks for enlightening me.
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