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Was timed out while I was on vacation

Was timed out while I was on vacation

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rossolimo

San Francisco

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05 Mar 11
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47927
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25 Apr 14
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Recently, while I put myself on vacation, on one of 5 games I was in the middle off, I was timed out and lost. I wrote RHP a week ago about it and have not had it corrected. What should I do? Thanks.

RossolimoScannerunl

Ponderable
chemist

Linkenheim

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25 Apr 14
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you could go to your vacation settings and look up if you really had booked the day the timout occured...

Otherwise there won't be much which can be done I fear

Russ
RHP Code Monkey

RHP HQ

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25 Apr 14
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The game timed out at : 2014-04-17 16:04:57 GMT

Your vacation cover ended on the 16th.

Kewpie
Felis Australis

Australia

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26 Apr 14
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Players need to be aware that GMT timezone is used for vacation settings, and add an extra day at either start or end to allow for this. The OP may have been unaware that the vacation "day" ends several hours earlier than his own timezone's day.

rossolimo

San Francisco

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29 Apr 14
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Thanks for all of your ideas. I checked on when my vacation ended and it ended at midnight GMT on 04-16. My opponent made his last move at 16:04 GMT on 04-17. However, the game was a 3 day per move and I made a move at 01:00 GMT on 04-18. That is 9 hours after my opponents last move, we'll within the 3 day limit. When I put myself on vacation, I had 2 days left to move.

Do I have any recourse, since the loss lowered my rating quite a bit?

mwmiller
RHP Member No.16

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29 Apr 14
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Originally posted by rossolimo
Thanks for all of your ideas. I checked on when my vacation ended and it ended at midnight GMT on 04-16. My opponent made his last move at 16:04 GMT on 04-17. However, the game was a 3 day per move and I made a move at 01:00 GMT on 04-18. That is 9 hours after my opponents last move, we'll within the 3 day limit. When I put myself on vacation, I had 2 days left to move.

Do I have any recourse, since the loss lowered my rating quite a bit?
If you read the information on your "vacation settings" page, at the bottom left side it states: "Timebank will continue to deplete during a vacation." So if it's your turn to move, the clock will continue to run down and the timebank will then also run down.

The vacation setting only prevents someone from claiming a timeout win. It does not stop the clock.

rossolimo

San Francisco

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29 Apr 14
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Hi,

I did not know that the clock continues to run during a vacation. It makes me wonder what good it does to be on vacation unless one includes the day one comes back as one of the vacation days. Now I will know to do that, so thanks for enlightening me.

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