Email delayed

Russ

RHP Code Monkey

Announcements

07 Feb 05

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2450

07 Feb 05

Some people may not be receiving notification emails since the server upgrade at the weekend. This should sort itself out in time, so please just check the site frequently until email starts arriving again.

Thanks,

-Russ

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2450

07 Feb 05

Timeouts will remain suspended until I am happy the vast majority of people are receiving move notifications as expected. (At least another 2 days)

-Russ

aapatent

Humlebaek

Joined: 16 Jun 04
Moves: 4329

07 Feb 05

Originally posted by Russ
Some people may not be receiving notification emails since the server upgrade at the weekend. This should sort itself out in time, so please just check the site frequently until email starts arriving again.

Thanks,

-Russ

for how long time do we have to wait? for receiving emails when the opponet have moved?

One of my games has been canceled by you? [gid]rigidwthfear[/gid]

nyrask@webspeed.dk

donpon2

Hockeytown

Joined: 04 Mar 04
Moves: 37508

07 Feb 05

My email began working a short time ago. Thanks.

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2450

07 Feb 05

Originally posted by donpon2
My email began working a short time ago. Thanks.

Our mail queue is now beginning to clear. One ISP in particular is being rather slow in letting our mail through though, so I will post an update then.

-Russ

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2450

08 Feb 05

1 edit

Anyone who uses an ntlworld email address (me included) is still not receiving email. I will try to resolve this ASAP, but past experiences with NTL suggest this could be a painful process.

-Russ

mikebind

Joined: 22 Sep 04
Moves: 5596

09 Feb 05

Originally posted by Russ
Anyone who uses an [b]ntlworld email address (me included) is still not receiving email.
-Russ
[/b]

I get my notifications through my school address (@seas.rochester.edu), and I am also still not receiving notification emails either. It's not a major problem, I just check the site now when I get home, but I wanted to let you know it isn't just ntlworld accounts.

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2450

09 Feb 05

Regarding NTL, it appears they may have blocked email, despite someone denying this earlier. I have finally managed to speak to someone who has escalated this issue, so I hope normal service will resume over the next few days.

I will then move on to any other problem ISPs. If anyone here works for verizon.com, please send me a message.

-Russ

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2450

09 Feb 05

Originally posted by mikebind
I get my notifications through my school address (@seas.rochester.edu), and I am also still not receiving notification emails either. It's not a major problem, I just check the site now when I get home, but I wanted to let you know it isn't just ntlworld accounts.

Mike,

Can you raise this with your Uni? They must have our server black listed for whatever reason. I would be interested in their response.

-Russ

mikebind

Joined: 22 Sep 04
Moves: 5596

09 Feb 05

Originally posted by Russ
Mike,

Can you raise this with your Uni? They must have our server black listed for whatever reason. I would be interested in their response.

-Russ

I'm checking it out. I verified the problem by changing my RHP email address to a non-school account and I can mail myself games there, but nothing ever comes to my school account. Thanks for the quick response!

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2450

15 Feb 05

NTL email problem remains over 1 week later. Please use alternative email addresses if possible - I can't foresee a quick solution to this one.

-Russ