I am moving back home next friday from uni and need to get the net for when I get back, I only need it for 3months at the max so there is no point me getting it from a company with a minimum 12 month contract. The only one I have found is Virgin and it all seems fine to join etc but when I go to put in the card details, no matter who's card I use, it says there is something wrong with the information I have entered and highlights the expiry date of the cards. One runs out end of this month, which is fair enough, one ends in January so not a year, another ok excuse, but my last chance was a card that expires in three years time and it still did it! Anyone know what I can do to get it?
Originally posted by expressiveoutburstYou could always give your details to them over the phone. That way if there is a problem, they may be able to resolve it for you.
I am moving back home next friday from uni and need to get the net for when I get back, I only need it for 3months at the max so there is no point me getting it from a company with a minimum 12 month contract. The only one I have found is Virgin and it all seems fine to join etc but when I go to put in the card details, no matter who's card I use, ...[text shortened]... card that expires in three years time and it still did it! Anyone know what I can do to get it?
Originally posted by jimslyp69It said it was charged at a local rate but I'm not sure where a payphone is here, looked around for one before and couldn't find one. Tried emailing the actual support but you have to be a Virgin member first so no joy there.
Would a payphone cost a lot?
They have freephone number (Not free from a mobile, but not that dear).
Also you could email their support team.
http://www.expressiveoutburst.piczo.com/?cr=2&rfm=y
Originally posted by expressiveoutburstNo payphones? cor blimey! Where are you?
It said it was charged at a local rate but I'm not sure where a payphone is here, looked around for one before and couldn't find one. Tried emailing the actual support but you have to be a Virgin member first so no joy there.
Originally posted by expressiveoutburstWell that's my exhaustive line of help exhausted really. I have nothing else to suggest other than, perhaps yuo are making some minor error whilst entering your details. These things can be very finicky. Usually there will be a comment at the top of the page, to tell you in which field there is an error. Maybe you could go back to it in a few minutes and the penny might drop.
In Swansea up a big hill, not much round here really.
EDIT: Perhaps you will be better going for a dial up connection if you only need it for 3 months. It will take a few weeks to get a BB connection up and running for starters. And also, generally, if you don't sign up for a 12 month contract, you will have to pay for your ADSL modem and the £60 BT line check fee. ALll depends what you want to use it for.
If you only need it for browsing and sites such as RHP, and do not require to download any big files, then stick with dial up.
Originally posted by jimslyp69Thanks for your help anyway, I explained which field the error was in, I have entered all information correctly and it still does the same, guess I will have to wait and see if someone else knows.
Well that's my exhaustive line of help exhausted really. I have nothing else to suggest other than, perhaps yuo are making some minor error whilst entering your details. These things can be very finicky. Usually there will be a comment at the top of the page, to tell you in which field there is an error. Maybe you could go back to it in a few minutes and the penny might drop.
Perhaps you will be better going for a dial up connection if you only need it for 3 months. It will take a few weeks to get a BB connection up and running for starters. And also, generally, if you don't sign up for a 12 month contract, you will have to pay for your ADSL modem and the £60 BT line check fee. All depends what you want to use it for.
If you only need it for browsing and sites such as RHP, and do not require to download any big files, then stick with dial up.
Originally posted by jimslyp69I would do that but I'm moving to my grandparents house and they use the phone alot.
Perhaps you will be better going for a dial up connection if you only need it for 3 months. It will take a few weeks to get a BB connection up and running for starters. And also, generally, if you don't sign up for a 12 month contract, you will have to pay for your ADSL modem and the £60 BT line check fee. All depends what you want to use it for.
If you o ...[text shortened]... g and sites such as RHP, and do not require to download any big files, then stick with dial up.