How long after you renew your sub does it take ...

adramforall

General

13 Oct 05

adramforall

THORNINYOURSIDE

Joined: 04 Sep 04
Moves: 245624

13 Oct 05

Still waiting to get my star back after over 14 hours 🙁

Phlabibit

Mystic Meg

tinyurl.com/3sbbwd4

Joined: 27 Mar 03
Moves: 17242

13 Oct 05

Originally posted by adramforall
Still waiting to get my star back after over 14 hours 🙁

Someone took your star? Dang!

Um, did you ever get an e-mail telling you that it was time to renew?

Did you block RHP emails???

If you didn't get it before it vanished... you need to contact Russ. It's not going to come til you straighten this out.

P-

Aiko

Joined: 23 Mar 04
Moves: 254893

13 Oct 05

It believe it automatically rebills (is that a word?). I just got an email with a date the twenty dollar will be taken. Guess I just have to sit and wait.

Phlabibit

Mystic Meg

tinyurl.com/3sbbwd4

Joined: 27 Mar 03
Moves: 17242

13 Oct 05

Originally posted by Aiko
It believe it automatically rebills (is that a word?). I just got an email with a date the twenty dollar will be taken. Guess I just have to sit and wait.

That's the problem here... it should auto-renew... but did not. Will not if it did not.

P-

adramforall

THORNINYOURSIDE

Joined: 04 Sep 04
Moves: 245624

13 Oct 05

Originally posted by Phlabibit
Someone took your star? Dang!

Um, did you ever get an e-mail telling you that it was time to renew?

Did you block RHP emails???

If you didn't get it before it vanished... you need to contact Russ. It's not going to come til you straighten this out.

P-

Cheers,

Emails went to an infrequently used account and only noticed star had gone when I could not join games.

The CC details on file are no longer valid so my sub was not auto renewed, though I did update details and got email confirming subscription renewed about 10.30pm last night.

Will email Russ to get my Star back.