I, having to work with customers over the phone about their internet connection, hear this statement every day. Seems like it's people's "allowed to be stupid free card"
Today someone called and said she couldn't get connected to us because "the big E" on her computer was gone. I guess someone was moving her desktop around. Cor blimey.
Originally posted by CoconutMy favorite is when you say "Ok, go to your desktop.." and they say "What the hell is a desktop?" and you just want to slap them upside the head.
I, having to work with customers over the phone about their internet connection, hear this statement every day. Seems like it's people's "allowed to be stupid free card"
Today someone called and said she couldn't get connected to us because "the big E" on her computer was gone. I guess someone was moving her desktop around. Cor blimey.
Originally posted by CoconutSome people shouldn't be allowed to use a computer. My first computer was a Commodore 64 and back then, you had to know what you were doing, to get anything done.
I work for WebRyders. Someone called my co-worker to report an email problem. "what is the error?" "Cannot connect to server: mail.wetrubbers.com" WTF?
Now, you just have to know how to PAY for a computer, and you get one. Crap.
Originally posted by Shanshu311Yep, back then you had to be smart, because the power switch was on the back. I can't think of other examples right now, but no doubt we've had hundreds over the years. I just wish people could set up their own internet connections. I pick up the phone and hear the words "I just got a new computer" and I know I'm in for another boring walkthrough.
Some people shouldn't be allowed to use a computer. My first computer was a Commodore 64 and back then, you had to know what you were doing, to get anything done.
Now, you just have to know how to PAY for a computer, and you get one. Crap.
If you`ve ever read BOFH (well worth the read, Bastard Operator From Hell) anyway I made a manual outta that ... he had a nice excuse book, I used something like that at the ISP I worked at...
"The magnetic fluctuation of the underground volcanos are causing the load on the copper wires to increase cause of static build up..." *DUH got em!
that was 1 of my favorites...
try tell people to get a mouse pad upgrade thats the funniest when they say thier mouse can`t reach all over the screen explain to them thier mouse pad is too small and they need the new Microsoft standard big pad 🙂
Originally posted by Chakanwhat happens if you have a touch pad?
If you`ve ever read BOFH (well worth the read, Bastard Operator From Hell) anyway I made a manual outta that ... he had a nice excuse book, I used something like that at the ISP I worked at...
"The magnetic fluctuation of the underground volcanos are causing the load on the copper wires to increase cause of static build up..." *DUH got em!
that was 1 ...[text shortened]... explain to them thier mouse pad is too small and they need the new Microsoft standard big pad 🙂
for the past houror so i've been attempting to find a specific web site that has stories of incompetence from tech-support people. if anyone can find a site along these lines can they give me a link to it? thanks...
Originally posted by geniushttp://rinkworks.com/stupid/cs_stuptech.shtml
what happens if you have a touch pad?
for the past houror so i've been attempting to find a specific web site that has stories of incompetence from tech-support people. if anyone can find a site along these lines can they give me a link to it? thanks...