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SD card issue

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divegeester
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I have a Sandisk 4GB Extreme SD card which does not connect with the SD port in my ACER 5600 laptop. When it's in the camera, the camera connects fine using the cable, but this method is not particularly convenient.

Can anyone advise please.

Thanks.

Sicilian Sausage

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Originally posted by divegeester
I have a Sandisk 4GB Extreme SD card which does not connect with the SD port in my ACER 5600 laptop. When it's in the camera, the camera connects fine using the cable, but this method is not particularly convenient.

Can anyone advise please.

Thanks.
www.sandisk.blob.thing

C
Not Aleister

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Are you sure the reader slot in your laptop is working? Have you slotted a different card in?
Try using one with a much smaller capacity to see if it works. Could be a driver/firmware problem meaning you can't access the bigger capacity cards since the driver installed on your PC is specced to access, say, 2GB cards.

divegeester
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Originally posted by Crowley
Are you sure the reader slot in your laptop is working? Have you slotted a different card in?
Try using one with a much smaller capacity to see if it works. Could be a driver/firmware problem meaning you can't access the bigger capacity cards since the driver installed on your PC is specced to access, say, 2GB cards.
Yes, the reader detects my 2GB card perfectly, so I'm sure you are correct about the firmware upgrade - would you have a recommended site for the upgrade?

Many thanks.

DS
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Originally posted by divegeester
Yes, the reader detects my 2GB card perfectly, so I'm sure you are correct about the firmware upgrade - would you have a recommended site for the upgrade?

Many thanks.
http://windowsupdate.microsoft.com

Would be a good start.

divegeester
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Originally posted by Daemon Sin
http://windowsupdate.microsoft.com

Would be a good start.
Thanks DS - I'll look.

divegeester
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Subject: SD port not recognising cards over 2GB
---------------------------------------------------------------
Hello, the SD card port on my unit will not recognise my 4GB Sandisk extreme card....help etc...

---------------------------------------------------------------
Response (Lakshmikanth S) - 22/12/2010 09.41 AM

Regarding your enquiry, as your query seems to be a software related issue and the unit is found to be Out Of Warranty, please contact our specialist Premium Support Team. They can be contacted on 0906 706 8000 (calls cost 50p per minute).

Acer UK Online Technical Support Team



Edit: so...there goes the replacement ACER I WAS going to buy - sheesh!

DS
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Originally posted by divegeester
Subject: SD port not recognising cards over 2GB
---------------------------------------------------------------
Hello, the SD card port on my unit will not recognise my 4GB Sandisk extreme card....help etc...

---------------------------------------------------------------
Response (Lakshmikanth S) - 22/12/2010 09.41 AM

Regarding your enquiry, as ...[text shortened]... ical Support Team



Edit: so...there goes the replacement ACER I WAS going to buy - sheesh!
You tried the Acer website to see if there are new drivers for the card reader?

divegeester
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Originally posted by Daemon Sin
You tried the Acer website to see if there are new drivers for the card reader?
Yes, it's an ACER laptop. I also tried MS but couldn't find anything.

edit: solution 7 and other here seem to find the ACER website useful - I don't seem to be having the same good fortune.

DS
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Originally posted by divegeester
Yes, it's an ACER laptop. I also tried MS but couldn't find anything.

edit: solution 7 and other here seem to find the ACER website useful - I don't seem to be having the same good fortune.
http://support.acer-euro.com/drivers/notebook/as_5600.html

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