General Forum

General Forum

  1. Standard membermarielafaye
    blueoctoberstorm
    north carolina
    Joined
    30 Jan '14
    Moves
    353
    30 Jan '14 05:09
    Hmm, I just signed up for a subscription account and when I log in here it still says I have no subscription. I paid through paypal, has anyone else experienced some lagtime membership acceptance?

    TY,

    Marie
  2. Standard memberChessPraxis
    Cowboy From Hell
    American West
    Joined
    19 Apr '10
    Moves
    55013
    30 Jan '14 06:33
    Originally posted by marielafaye
    Hmm, I just signed up for a subscription account and when I log in here it still says I have no subscription. I paid through paypal, has anyone else experienced some lagtime membership acceptance?

    TY,

    Marie
    Only when excessive orb holding has occured. 😕
  3. Joined
    10 May '07
    Moves
    10128
    30 Jan '14 06:51
    Originally posted by marielafaye
    Hmm, I just signed up for a subscription account and when I log in here it still says I have no subscription. I paid through paypal, has anyone else experienced some lagtime membership acceptance?

    TY,

    Marie
    Can take a few days to get payment through.
  4. SubscriberKewpie
    since 1-Feb-07
    Joined
    20 Jan '09
    Moves
    322303
    30 Jan '14 07:59
    Originally posted by lolof
    Can take a few days to get payment through.
    Expect a couple of days lag time only, if it's any longer Send Feedback (link at bottom of every page). Subscription enquiries get priority attention. 🙂
  5. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    1888
    30 Jan '14 10:08
    We seem to have a problem with PayPal failing to apply subscriptions as they are purchased. This is under investigation.
  6. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    1888
    31 Jan '14 16:31
    This issues has now been fixed - it was a subtle PayPal API change.

    If you have subscribed recently using PayPal and use a different email for PayPal to that used on this site, please let us know so we can upgrade your account. (There are a few of you out there)
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