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marielafaye

blueoctoberstorm

General

30 Jan 14

marielafaye

blueoctoberstorm

north carolina

Joined: 30 Jan 14
Moves: 364

30 Jan 14

Hmm, I just signed up for a subscription account and when I log in here it still says I have no subscription. I paid through paypal, has anyone else experienced some lagtime membership acceptance?

TY,

Marie

ChessPraxis

Cowboy From Hell

American West

Joined: 19 Apr 10
Moves: 55013

30 Jan 14

Originally posted by marielafaye
Hmm, I just signed up for a subscription account and when I log in here it still says I have no subscription. I paid through paypal, has anyone else experienced some lagtime membership acceptance?

TY,

Marie

Only when excessive orb holding has occured. 😕

lolof

Joined: 10 May 07
Moves: 10128

30 Jan 14

Originally posted by marielafaye
Hmm, I just signed up for a subscription account and when I log in here it still says I have no subscription. I paid through paypal, has anyone else experienced some lagtime membership acceptance?

TY,

Marie

Can take a few days to get payment through.

Kewpie

Felis Australis

Australia

Joined: 20 Jan 09
Moves: 390174

30 Jan 14

Originally posted by lolof
Can take a few days to get payment through.

Expect a couple of days lag time only, if it's any longer Send Feedback (link at bottom of every page). Subscription enquiries get priority attention. 🙂

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2450

30 Jan 14

We seem to have a problem with PayPal failing to apply subscriptions as they are purchased. This is under investigation.

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2450

31 Jan 14

This issues has now been fixed - it was a subtle PayPal API change.

If you have subscribed recently using PayPal and use a different email for PayPal to that used on this site, please let us know so we can upgrade your account. (There are a few of you out there)