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Hmm, I just signed up for a subscription account and when I log in here it still says I have no subscription. I paid through paypal, has anyone else experienced some lagtime membership acceptance?

TY,

Marie


Originally posted by marielafaye
Hmm, I just signed up for a subscription account and when I log in here it still says I have no subscription. I paid through paypal, has anyone else experienced some lagtime membership acceptance?

TY,

Marie
Only when excessive orb holding has occured. 😕

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Originally posted by marielafaye
Hmm, I just signed up for a subscription account and when I log in here it still says I have no subscription. I paid through paypal, has anyone else experienced some lagtime membership acceptance?

TY,

Marie
Can take a few days to get payment through.

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Originally posted by lolof
Can take a few days to get payment through.
Expect a couple of days lag time only, if it's any longer Send Feedback (link at bottom of every page). Subscription enquiries get priority attention. 🙂


We seem to have a problem with PayPal failing to apply subscriptions as they are purchased. This is under investigation.


This issues has now been fixed - it was a subtle PayPal API change.

If you have subscribed recently using PayPal and use a different email for PayPal to that used on this site, please let us know so we can upgrade your account. (There are a few of you out there)