1. Joined
    31 Mar '11
    Moves
    3582
    07 Apr '16 17:51
    The ads cover part of my game board. I cant see my pieces.
  2. SubscriberRuss
    RHP Code Monkey
    RHP HQ
    Joined
    21 Feb '01
    Moves
    1795
    07 Apr '16 19:091 edit
    Originally posted by BluRook
    The ads cover part of my game board. I cant see my pieces.
    This should not be the case.

    What device are you using to access your games? And is it possible for you to do a screen grab/screen shot? We will then provide details so you can mail it to us to help resolve this.
  3. Donationmwmiller
    RHP Member No.16
    Joined
    25 Feb '01
    Moves
    56652
    08 Apr '16 12:35
    I use a laptop and get ads. They are always in one area near the top of the page and are always presented as a narrow banner that goes across the page. Sometimes they are animated and sometimes not. As far as I can tell they do not ever cover or block the site content.

    If you are getting something other than that I suspect you may need to scan your computer for viruses and malware. I think others have had pop-up ads and other similar problems in the past and after scanning and removing malware the problem ended.

    Russ, are the narrow 'strip' ads that I described the only ads that are part of the rhp web site pages? It seems like this was discussed in earlier times and that was the case?

    As I understand it, subscribers do not ever see any ads, and non-subscribers get only the narrow strip-type ads I have described. If anyone gets other ads it is a good chance your computer is infected with some type of malware.