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Help Forum

  1. 23 May '04 00:44
    Cannot get notification by e-mail of moves made. I have checked it is not switched off - and that I updated it before leaving the page. Also - cannot make the page go back to analyse previous moves- what am I doing wrong please??? These are new problems - have been able to use both previously. Can you help me please?? :'(
  2. Standard member Phlabibit
    Mystic Meg
    23 May '04 01:13
    You better tell us your browser you use, and what OS you run on...

    IE6 on WinXP???

    P-
  3. 23 May '04 12:34
    Thank you for replying - need help to establish the answers, - ie - the cavalry (my son). I know I am on Windows 98SE - using AOL narrowband version 8 - I know what browsers are - but not where to find them or how to identify them. So will, - if I may? - come back to you when the cavalry gets here.πŸ˜•
  4. Subscriber Russ
    RHP Code Monkey
    23 May '04 16:58
    Originally posted by Unicorn
    Thank you for replying - need help to establish the answers, - ie - the cavalry (my son). I know I am on Windows 98SE - using AOL narrowband version 8 - I know what browsers are - but not where to find them or how to identify them. So will, - if I may? - come back to you when the cavalry gets here.πŸ˜•
    I'm a little concerned that AOL may have black listed RHP, and is therefore blocking RHP email.

    Is anyone else on an AOL account who can confirm they *are* receiving email? (I have heard horror stories from web masters who have had their site’s email black listed because 1 or 2 people unfairly decided to report them as spammers...not good.)

    -Russ
  5. 23 May '04 22:09
    Funny you should say that. Both my son (FoolsM8) and myself have had reason recently to call the helpline at AOL (regarding up-dating) - and both of us, on different occasions, were quizzed about the sites we had been visiting!!We both explained Red Hot Pawn was spelt PAWN - and not Porn!!!! They accepted this, but - it now makes me wonder???? A team mate on RHP Angels (Brenda) is having trouble getting RHP e-mails too. Please let me know your findings - I cannot work it out - I used to get RHP e-mails - until I spoke to them on the helpline.
  6. Standard member Red Matrix
    AdmΒ‘nistrator
    23 May '04 23:08
    Unicorn,

    Just a TEMP fix suggestion... You can do any or many of the following
    things that I currently do. [font size=1]I hate AOL![/font]

    1. Get a free yahoo account.
    2. Also get and install Yahoo! Instant Messenger and set it up with your yahoo ID (from #1 above)
    3.a Get RHP to send you notifications to your Y! ID ... & ...
    3.b everytime you get an email, it'll pop up a box telling you to check your mail! 😏😏😏

    You don't have to check your mail, just logon to RHP and play your next move. πŸ˜‰

    RMx
  7. 27 May '04 15:44
    Thank you Red Matrix for replying - the answer is not to get around it (although as you said it is `temp,`)- it is to sort it. BUT do appreciate the help.

    Russ, been on to AOL - they have talked me through all the `receive all e-mails` and `spam filters` - and there is nothing out of order. but they cannot tell me why I cannot receve e-mails from you. They state they are not blocking them, and say I should contact RHP and ask you to contact the AOL server - `so that I can receive e-mails`.πŸ™„
  8. Subscriber Russ
    RHP Code Monkey
    27 May '04 16:35
    Can you please send some site feedback (anything you like) and I will reply to it. If you receive that email from me, please let me know. (We send feedback email using a different mechanism to the general site email.)

    Oh, and thanks for speaking to AOL. I wanted to know that for peace of mind myself, so thanks for looking into that.

    -Russ
  9. 27 May '04 21:39
    Tried sending to http://www.redhotpawn.com - did not go - told `invalid realm` Dawn
  10. 27 May '04 21:41
  11. Subscriber Marinkatomb
    wotagr8game
    27 May '04 22:06
    Originally posted by Unicorn
    Tried sending to http://www.redhotpawn.com - did not go - told `invalid realm` Dawn
    That is because you are trying to send it to a website URL. If you want to email Russ you should click 'send feedback' at the bottom of the page and ask him for his email address πŸ˜‰
  12. Subscriber Marinkatomb
    wotagr8game
    27 May '04 22:06
    i would hazard a guess it's russ@redhotpawn.com but im not sure πŸ˜‰
  13. 27 May '04 23:00
    Thanks - will do ;-)
  14. Standard member wucky3
    Jo
    28 May '04 00:20
    i have AOL and have stopped getting email notifications as well...occasionally 1 or 2 slip through the net but thats about it

    Joanna
  15. 28 May '04 11:22
    Russ - have sent feedback (bottom of page stuff) - no response.

    Thanks wuckey for joining in - I was beginning to think I was just dumb!!! Funny thing is - I did get it for about 2 months, then switched it off as I was playing too many games, and when I switched it back on, - nothing. I do get the odd one (slips through as you say,) Brenda and I have run out of ideas πŸ™„