Go back
Error Messages

Error Messages

Help

medullah
Lover of History

Northants, England

Joined
15 Feb 05
Moves
323662
Clock
13 Apr 21
Vote Up
Vote Down

I keep getting system error messages when I accept and amend a chellenge from another clan.

I have reported it but have so far been met with silence.

Anyone else having problems?

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2451
Clock
13 Apr 21
Vote Up
Vote Down

@medullah

Can you describe the error you are seeing please?

medullah
Lover of History

Northants, England

Joined
15 Feb 05
Moves
323662
Clock
14 Apr 21
Vote Up
Vote Down

@Russ

"Sorry, an error occurred. Please report this problem."

Straight from the clan page

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2451
Clock
14 Apr 21
Vote Up
Vote Down

I can identify the error in our logs, but can you describe what you are doing to cause this bug? More detail, the better!

Maxtheminnow
Gone Fishing

England

Joined
12 May 20
Moves
24059
Clock
15 Apr 21
1 edit

@russ said
I can identify the error in our logs, but can you describe what you are doing to cause this bug? More detail, the better!
Not sure if this is related, but all my challenges are being bounced, even when no changes are made ... Just hit accept, and no start button appears.

Had this today with challenges from mad as mist and libertarians. We have tried several times

A quick look through 10 clans on page 1 and none have challenges started last 2 days ....

I raised a ticket but suspect this is related

Max

d
GM

yes

Joined
15 Apr 21
Moves
31
Clock
16 Apr 21
Vote Up
Vote Down

@medullah
ok

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2451
Clock
16 Apr 21
Vote Up
Vote Down

@Maxtheminnow

Thanks, looking into this.

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2451
Clock
16 Apr 21
Vote Up
Vote Down

@maxtheminnow said
Not sure if this is related, but all my challenges are being bounced, even when no changes are made ... Just hit accept, and no start button appears.
This should be fixed now - match-ups were being rejected as altered when they were in fact still the same.

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2451
Clock
16 Apr 21
Vote Up
Vote Down

@medullah said
I keep getting system error messages when I accept and amend a chellenge from another clan.
I can't be certain that the error you were experiencing is fixed, as I wasn't able to replicate it, but another error that would cause this problem was fixed - and there is a good chance that you were encountering this.

Maxtheminnow
Gone Fishing

England

Joined
12 May 20
Moves
24059
Clock
18 Apr 21

@russ said
I can't be certain that the error you were experiencing is fixed, as I wasn't able to replicate it, but another error that would cause this problem was fixed - and there is a good chance that you were encountering this.
The problem I reported does seem to have gone away and challenges are now being accepted

many thanks

Cookies help us deliver our Services. By using our Services or clicking I agree, you agree to our use of cookies. Learn More.