Go back
has rhp changed its android versions somehow

has rhp changed its android versions somehow

Help

d

Florida, United

Joined
02 Aug 16
Moves
1697
Clock
23 Jul 17
Vote Up
Vote Down

beginning within the last few days it has become difficult to access rhp on my android devices and once I have gained access I am unable to navigate site. why? am i supposed to do something differently?

FlyingWolf

Northamptonshire, UK

Joined
08 Dec 10
Moves
193794
Clock
24 Jul 17
Vote Up
Vote Down

Originally posted by @dsdkyk
beginning within the last few days it has become difficult to access rhp on my android devices and once I have gained access I am unable to navigate site. why? am i supposed to do something differently?
Working fine on mine, as is the RHP Notification widget (albeit the latter no longer takes me to the RHP website, just advises moves made and the number of games waiting).

FW

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2450
Clock
24 Jul 17
Vote Up
Vote Down

No changes, should be working as normal.

Check your internet connection? If you can watch a YouTube video, for example, there should be absolutely no problem using the app.

Aspasia
Old Frog

Elysium

Joined
10 Jun 07
Moves
519826
Clock
24 Jul 17
Vote Up
Vote Down

I tried to play RHP chess with my Apple iphone. I entered my e-mail-adress and passwort but instead of loging in "invalid password or emailadress - try again" appeared. My friend to enter RHP with my dates on his android - also failure! What can I do?

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2450
Clock
24 Jul 17
Vote Up
Vote Down

Originally posted by @aspasia
I tried to play RHP chess with my Apple iphone. I entered my e-mail-adress and passwort but instead of loging in "invalid password or emailadress - try again" appeared. My friend to enter RHP with my dates on his android - also failure! What can I do?
To double check, log out of the web site, and back in again. Just to confirm the password is definitely right. Then try again on your phone.

If you are still unable to log in, please send site feedback.

Aspasia
Old Frog

Elysium

Joined
10 Jun 07
Moves
519826
Clock
24 Jul 17
Vote Up
Vote Down

I just ordered a new password from RHP to my e-mail-adress. With this new password I just entered here using my laptop. I also tried to enter on my iphone > "authentication error - invalid credentials - please try again" >> always the same answer! Want to start to a holiday trip where I only can play mobile on RHP. I don´t know what to do now... :-((

Russ
RHP Code Monkey

RHP HQ

Joined
21 Feb 01
Moves
2450
Clock
25 Jul 17
Vote Up
Vote Down

@Aspasia

Check your messages, I will contact you offline about resolving this.

d

Florida, United

Joined
02 Aug 16
Moves
1697
Clock
25 Jul 17
Vote Up
Vote Down

i can use my pc ok but am rejected on both my android devices due to "invalid credentials"
when i once was able to access my tablet format format had changed
it's an annoyance

Cookies help us deliver our Services. By using our Services or clicking I agree, you agree to our use of cookies. Learn More.