I am having trouble doing things on RedHotPawn. P

I can log into RedHotPawn, but sometimes when I click on things like forums or my games a blank page appears and it says unknown. I tried deleting cookies, but this problem still happens. I don't know what is wrong. Please Help. Thanks.

what browser / OS are you usingß
th

Originally posted by thire
what browser / OS are you usingß
th

I don't know. How do I find out? I am not really good with computers.

Originally posted by Stephen Liu
I don't know. How do I find out? I am not really good with computers.

Are you Using Windows as operating system? eg. XP or 2000 or 98...
and perhaps you use Microsoft Internet Explorer 6 or 5....
does this help?
th

Originally posted by thire
Are you Using Windows as operating system? eg. XP or 2000 or 98...
and perhaps you use Microsoft Internet Explorer 6 or 5....
does this help?
th

I am using Windows XP. Does it matter which operating system it is?

Please hold down your shift key and then click the refresh icon on your browser. (Circular green arrows for an icon, probably.)

Let me know if this helps.

Regards,

-Russ

Originally posted by Russ
Please hold down your shift key and then click the refresh icon on your browser. (Circular green arrows for an icon, probably.)

Let me know if this helps.

Regards,

-Russ

No, unfortunately it doesn't help. Thanks for helping though.

Originally posted by Stephen Liu
I am using Windows XP. Does it matter which operating system it is?

I never know, Russ odes 😉 😀
the browser version?
perhaps it helps when you delete all cached temp internet-files... try that!
th

Yes, which browser would help? I always assume IE - but do let me know if it is something different.

Try, as Thire says, deleting all cached files too. This might work.

-Russ

Originally posted by Russ
Yes, which browser would help? I always assume IE - but do let me know if it is something different.

Try, as Thire says, deleting all cached files too. This might work.

-Russ

What are cached files and where do I find them at?

Originally posted by Stephen Liu
What are cached files and where do I find them at?

Ok, assuming you are using XP, on any browser page select >Tools in the tool bar at the top. > Internet Options > Temporary Internet files > delete cookies. When the page refreshes repeat and > delete files.

Then repeat and > settings and check the >automatically box is nominated in the 'update pages' menu. Then restart and that should do it. Pages will load a little slower at first until the new pages are cached.

skeeter