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Help Forum

Help Forum

  1. 18 Jun '04 12:17
    I can log into RedHotPawn, but sometimes when I click on things like forums or my games a blank page appears and it says unknown. I tried deleting cookies, but this problem still happens. I don't know what is wrong. Please Help. Thanks.
  2. Standard member thire
    Xebite
    18 Jun '04 13:40
    what browser / OS are you usingß
    th
  3. 18 Jun '04 14:24
    Originally posted by thire
    what browser / OS are you usingß
    th
    I don't know. How do I find out? I am not really good with computers.
  4. Standard member thire
    Xebite
    18 Jun '04 16:41 / 2 edits
    Originally posted by Stephen Liu
    I don't know. How do I find out? I am not really good with computers.
    Are you Using Windows as operating system? eg. XP or 2000 or 98...
    and perhaps you use Microsoft Internet Explorer 6 or 5....
    does this help?
    th
  5. 18 Jun '04 17:26
    Originally posted by thire
    Are you Using Windows as operating system? eg. XP or 2000 or 98...
    and perhaps you use Microsoft Internet Explorer 6 or 5....
    does this help?
    th
    I am using Windows XP. Does it matter which operating system it is?
  6. Subscriber Russ
    RHP Code Monkey
    18 Jun '04 17:40 / 1 edit
    Please hold down your shift key and then click the refresh icon on your browser. (Circular green arrows for an icon, probably.)

    Let me know if this helps.

    Regards,

    -Russ
  7. 18 Jun '04 17:52
    Originally posted by Russ
    Please hold down your shift key and then click the refresh icon on your browser. (Circular green arrows for an icon, probably.)

    Let me know if this helps.

    Regards,

    -Russ
    No, unfortunately it doesn't help. Thanks for helping though.
  8. Standard member thire
    Xebite
    18 Jun '04 18:29
    Originally posted by Stephen Liu
    I am using Windows XP. Does it matter which operating system it is?
    I never know, Russ odes 😉 😀
    the browser version?
    perhaps it helps when you delete all cached temp internet-files... try that!
    th
  9. Subscriber Russ
    RHP Code Monkey
    18 Jun '04 18:34
    Yes, which browser would help? I always assume IE - but do let me know if it is something different.

    Try, as Thire says, deleting all cached files too. This might work.

    -Russ
  10. 19 Jun '04 01:16
    Originally posted by Russ
    Yes, which browser would help? I always assume IE - but do let me know if it is something different.

    Try, as Thire says, deleting all cached files too. This might work.

    -Russ
    What are cached files and where do I find them at?
  11. Standard member skeeter
    515 + 30 days
    19 Jun '04 05:12
    Originally posted by Stephen Liu
    What are cached files and where do I find them at?
    Ok, assuming you are using XP, on any browser page select >Tools in the tool bar at the top. > Internet Options > Temporary Internet files > delete cookies. When the page refreshes repeat and > delete files.

    Then repeat and > settings and check the >automatically box is nominated in the 'update pages' menu. Then restart and that should do it. Pages will load a little slower at first until the new pages are cached.

    skeeter