I am having trouble doing things on RedHotPawn. P

Stephen Liu

Help

18 Jun 04

Stephen Liu

Joined: 15 Nov 03
Moves: 5876

18 Jun 04

I can log into RedHotPawn, but sometimes when I click on things like forums or my games a blank page appears and it says unknown. I tried deleting cookies, but this problem still happens. I don't know what is wrong. Please Help. Thanks.

thire

Xebite

in front of you

Joined: 06 Jan 03
Moves: 18284

18 Jun 04

what browser / OS are you usingß
th

Stephen Liu

Joined: 15 Nov 03
Moves: 5876

18 Jun 04

Originally posted by thire
what browser / OS are you usingß
th

I don't know. How do I find out? I am not really good with computers.

thire

Xebite

in front of you

Joined: 06 Jan 03
Moves: 18284

18 Jun 04

2 edits

Originally posted by Stephen Liu
I don't know. How do I find out? I am not really good with computers.

Are you Using Windows as operating system? eg. XP or 2000 or 98...
and perhaps you use Microsoft Internet Explorer 6 or 5....
does this help?
th

Stephen Liu

Joined: 15 Nov 03
Moves: 5876

18 Jun 04

Originally posted by thire
Are you Using Windows as operating system? eg. XP or 2000 or 98...
and perhaps you use Microsoft Internet Explorer 6 or 5....
does this help?
th

I am using Windows XP. Does it matter which operating system it is?

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2456

18 Jun 04

1 edit

Please hold down your shift key and then click the refresh icon on your browser. (Circular green arrows for an icon, probably.)

Let me know if this helps.

Regards,

-Russ

Stephen Liu

Joined: 15 Nov 03
Moves: 5876

18 Jun 04

Originally posted by Russ
Please hold down your shift key and then click the refresh icon on your browser. (Circular green arrows for an icon, probably.)

Let me know if this helps.

Regards,

-Russ

No, unfortunately it doesn't help. Thanks for helping though.

thire

Xebite

in front of you

Joined: 06 Jan 03
Moves: 18284

18 Jun 04

Originally posted by Stephen Liu
I am using Windows XP. Does it matter which operating system it is?

I never know, Russ odes 😉 😀
the browser version?
perhaps it helps when you delete all cached temp internet-files... try that!
th

Russ

RHP Code Monkey

RHP HQ

Joined: 21 Feb 01
Moves: 2456

18 Jun 04

Yes, which browser would help? I always assume IE - but do let me know if it is something different.

Try, as Thire says, deleting all cached files too. This might work.

-Russ

Stephen Liu

Joined: 15 Nov 03
Moves: 5876

19 Jun 04

Originally posted by Russ
Yes, which browser would help? I always assume IE - but do let me know if it is something different.

Try, as Thire says, deleting all cached files too. This might work.

-Russ

What are cached files and where do I find them at?

skeeter

515 + 30 days

Syver Yurt TC

Joined: 08 Mar 03
Moves: 38202

19 Jun 04

Originally posted by Stephen Liu
What are cached files and where do I find them at?

Ok, assuming you are using XP, on any browser page select >Tools in the tool bar at the top. > Internet Options > Temporary Internet files > delete cookies. When the page refreshes repeat and > delete files.

Then repeat and > settings and check the >automatically box is nominated in the 'update pages' menu. Then restart and that should do it. Pages will load a little slower at first until the new pages are cached.

skeeter