I asked to stop my subs yesterday

found an e mail they had taken another quarterly payment bent or what ?

This you should clear sending feedback.

If you put in subscription as topic they read it fast.

Just for the record, if you cancel at the last minute, at the weekend, and don't get an immediate response, please do not start chargeback proceedings with your card company. It really does damage reputation as chargebacks reflect very badly on our account.