My subscription!

I just renewed my subscription a few months ago and RHP is behaving like it already ran out! I am looking around for a contact, but I don't see who to message to ge this resolved. Any suggestions?

Thanks,
Brian

Originally posted by dfazman
I just renewed my subscription a few months ago and RHP is behaving like it already ran out! I am looking around for a contact, but I don't see who to message to ge this resolved. Any suggestions?

Thanks,
Brian

Press the Send Feedback button at the bottom of the screen. There's even a "subscriptions" category already available for the subject.

Thanks! I don't know how I missed that!

I want to pay for a little girl that plays good chess how can I do this ? can someone tell me plus I want to pay for my own for another year

Hi!
Weird problem: I was very happy in the beginning with the fact that the e-mail adress I used to sign up for this site wasn't existing anymore because I wouldn't get any move reminders anymore and such. But oops, I don't get any info anymore! For instance you guys cannot ask me to pay for my subscription when I run out of my first period... and I cannot ask for feedback because you send it to a non-existing e-mailadress. Is it possible to swich e-mailadress within my account?
Grtz Asthereal

Gerard2 here I was the one to ask about paying for the young girl and renew my sub... too if you can send me a email at gerardcybulskie@hotmail.com her name is pretty kitty

I have not long been on subscription and RHP is behaving like it already ran out! I am looking around for a contact, but I don't see who to message to ge this resolved. Any suggestions?

Originally posted by Masons Munchers
I have not long been on subscription and RHP is behaving like it already ran out! I am looking around for a contact, but I don't see who to message to ge this resolved. Any suggestions?

Send Feedback like the poster earlier said.

Originally posted by Asthereal
Hi!
Weird problem: I was very happy in the beginning with the fact that the e-mail adress I used to sign up for this site wasn't existing anymore because I wouldn't get any move reminders anymore and such. But oops, I don't get any info anymore! For instance you guys cannot ask me to pay for my subscription when I run out of my first period... and I canno ...[text shortened]... isting e-mailadress. Is it possible to swich e-mailadress within my account?
Grtz Asthereal

This very thing happened to me. And I don't remember changing my e-mail addy during my subscription period. Although it had changed at some point, that much is true.

I was wondering, if you had signed up under one addy, and changed it during the course of your subscription, how could you log in? Wouldn't you be registered under the original address?

I have sent feedback three times requesting a change from monthly to annual, As yet no reply. My email address has never changed?

Originally posted by Guzzler
I have sent feedback three times requesting a change from monthly to annual, As yet no reply. My email address has never changed?

I am in the same predicament you are. I want to change my monthly to annual and have gotten nowhere with the feedback....????

You could try sending a PM to Russ directly. That's what I did to change my subsciption from monthly to annually. In my case he simply cancelled my montly subscription, then I resubscribed.

Anyone having problems, or wants a monthly to annual change, should send feedback. This should result is a quick resolution of any problems.

As mentioned above, the only way we can go from monthly to annual is to cancel the monthly. You will then need to resubscribe at the annual rate. (A hassle, I know, sorry.)

Do let us know if you want to do this.

-Russ

Originally posted by Russ
Anyone having problems, or wants a monthly to annual change, should send feedback. This should result is a quick resolution of any problems.

As mentioned above, the only way we can go from monthly to annual is to cancel the monthly. You will then need to resubscribe at the annual rate. (A hassle, I know, sorry.)

Do let us know if you want to do this.

-Russ

If I do that, do I then have to get a new name and will all my previous info, games, messages, etc. be lost?

Originally posted by Treasure
If I do that, do I then have to get a new name and will all my previous info, games, messages, etc. be lost?

No.